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Sales Operations Lead Location: Stamford, CT (40–50 hours/week) Department: Sales Operations About Venture Solar Venture Solar is on a mission to give homeowners the most enjoyable experience possible when switching to clean energy. We offer solar, EV chargers, smart panels, and battery storage—designed, sold, and supported by people who care about getting it right. We know that there aren’t many candidates out there with 5+ years of solar industry experience and we love to train the right candidates to grow with us. Position Overview We’re looking for a Sales Operations Lead who isn’t afraid to get in the trenches—jumping on calls, designing systems, closing deals, and guiding the team through real-world examples. This role is all about leading by doing: processing change orders, selling remotely, scheduling site assessments, and keeping communication with homeowners clear and consistent. The best part is – no solar experience is required. We’re looking for candidates with great attitudes and student mentalities who are willing to work hard. If you enjoy a fast paced environment, genuinely making an impact on your customers lives, and being incentivized for excellent performance then this could be a great home for you. You’ll be the point person for product and technical questions, system design in Aurora, and explaining financing options in a way that builds trust and confidence. Key Responsibilities Hands-On Sales Leadership ● Actively sell solar, EV chargers, smart panels, and batteries over the phone and online. ● Work directly with homeowners to schedule site assessments and move projects forward. ● Process and complete change orders quickly and accurately. Technical & Financial Guidance ● Use Aurora to create or review system designs for accuracy and feasibility. ● Provide detailed product knowledge and explain technical aspects clearly.● Walk customers through financing, incentives, and ROI in plain terms. ● Review photos and plans to ensure that the customer’s home is a good fit for our proposed solution On-the-Job Coaching ● Set the standard for great customer interactions by taking calls and handling complex cases yourself. ● Share best practices, tips, and live feedback to help the team improve. ● Help newer team members gain confidence with tools, products, and sales conversations. Customer Experience Focus ● Keep homeowners informed at every step to ensure a smooth and positive experience. ● Troubleshoot issues quickly, removing roadblocks that could delay sales or installations. Qualifications ● 2+ years in sales, technical sales, customer service, or related fields. ● Skilled at navigating customer calls, technical design work, and sales follow-ups. ● Proficient computer skills – must be able to navigate quickly between multiple programs ● Knowledge of solar PV, EV chargers, smart panels, and battery storage is a plus but not required ● Enjoy a fast paced environment where you will move between various tasks, customers, and conversations ● Great attitude – we can teach you all of the technical skills and knowledge needed to be successful but we ask that you show up with a positive attitude and be excited about the work we are doing ● Confident explaining complex financing options and incentive programs to customer ● Great communicator who can build rapport quickly and work with people both internally and externally leaving a positive impression on all#vs1
