Support Analyst
2 weeks ago
The Support Analyst is responsible for delivering procedural support to all clients through telephone and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety WellSky solutions, including clinical, billing, training, and technical troubleshooting.This opening is with our Post Acute Care Facilities Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcareKey Responsibilities: Support user-facing applications in a fast-paced environment.Provide superior client service and ensure outstanding quality resolutions.Troubleshoot and document solution operations.Complete thorough documentation of issues.Ensure the required response and resolution times are met.Collaborate with and support other team members.Perform other job duties as assigned.Required Qualifications: Bachelor's Degree or equivalent work experienceAt least 0-2 years relevant work experiencePreferred Qualifications: Background in healthcare or clinical environments, with familiarity in workflows or electronic health records (EHR) preferred.Proven customer service experience, demonstrating strong communication skills and the ability to resolve issues effectively in a client-facing role.Job Expectations: Willing to work additional or irregular hours as neededMust work in accordance with applicable security policies and procedures to safeguard company and client informationMust be able to sit and view a computer screen for extended periods of time#LI-OnsiteHere are some of the exciting benefits full-time teammates are eligible to receive at WellSky:Excellent medical, dental, and vision benefitsMental health benefits through TelaDocPrescription drug coverageGenerous paid time off, plus 13 paid holidaysPaid parental leave100% vested 401(K) retirement plansEducational assistance up to $2500 per year
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Support Analyst
2 weeks ago
Overland Park, United States WellSky Full timeSupport Analyst The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety of WellSky solutions, including clinical, billing, training, and technical troubleshooting....
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Support Analyst
1 day ago
Overland Park, United States WellSky Full timeSupport Analyst The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety of WellSky solutions, including clinical, billing, training, and technical troubleshooting....
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Support Analyst
2 weeks ago
Overland Park, United States WellSky Full timeSupport Analyst The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety of WellSky solutions, including clinical, billing, training, and technical troubleshooting....
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Technical Support Analyst
1 week ago
Overland Park, United States WellSky Full timeThe Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems and working with engineering teams to test, validate, and resolve issues as appropriate through SQL. This opening is with our Home Care Solutions Support team. If...
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Loan Support Analyst
4 weeks ago
Overland Park, United States PNC Full timeOverview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys...
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Loan Support Analyst
4 weeks ago
Overland Park, United States PNC Full timeOverview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys...
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Customer Support Analyst
5 days ago
Overland Park, Kansas, United States Nextworld LLC Full time $50,000 - $55,000Join us in the interesting, growing, dynamic, and vital world of supply chain and you will interact with countless consumer and industrial product companies that are optimizing their critical supply chains with our technology. Our Overland Park, KS location is looking for a Customer Support Analyst. Nextworld is an innovator in mobile-first supply chain...
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Loan Support Analyst
4 weeks ago
Overland Park, United States PNC Full timePosition Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
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Loan Support Analyst
4 days ago
Overland Park, KS, United States PNC Full timePosition Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
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Loan Support Analyst
7 days ago
Overland Park, KS, United States PNC Full timePosition Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
