Security Site Training Manager

Job Description Allied Universal® is hiring a Security Site Manager. The Security Site Manager is responsible for day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. The Security Site Manager will build, improve, and maintain relationships with clients and employees by developing and retaining staff, coordinating needed support services, and solving problems to effectively run the account. This role will ensure the operation meets or exceeds financial and operational goals, provide quality customer service, and maintain or oversee maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.Security Site Training Manager Location: Bridgeport, AlabamaCompensation & Benefits: Salary is $60,000 - $67,849.60 annually, depending on experience.Benefits are offered to full-time employeesMedical/Dental/Vision coverageFree employee life insurancePaid employee training and development401KEmployee assistance programsPaid holidays and flexible PTO (Paid Time Off)Great company culture and work/life balanceRESPONSIBILITIES:General Operations management; evaluate post orders and make necessary updates; review daily log reports and provide direction to shift-level supervisors; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards; ensure the security team receives required training on a consistent basis; implement security programs; ensure physical security measures and practices are enforced to ensure client directives are carried out continuouslyGeneral Human Resources management: selection and placement of security professionals and front-line supervisory personnel, conduct performance reviews, manage attendance, and conflict resolution; scheduling as required; design and implement career development and performance improvement programsAdminister Safety Program; semi-annual review and revise the security Emergency Response plan; monitor compliance with regulatory and fire prevention requirements and safety itemsOverall project management to include plans such as RACI (Responsible, Accountable, Consulted, and Informed) charts, Risk Assessment, Budgeting and moreHandle any escalated security issues or emergency situations appropriately.Communicate staffing needs via Requisition Forms and assist recruiters in identifying, interviewing, and hiring quality candidatesDevelop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.).Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each siteMeet all contractual scheduled hours with a minimum of unbilled overtimeCoordinate and/or conduct site-specific training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standardsManage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklistsTake a proactive role in communicating with the client and meeting their needs by meeting with them regularly, listening to issues, and providing security and technical expertise and solutions; ensure complete customer satisfactionCapably utilize WinTeam for scheduling, payroll and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers) that require interpretation and action for effective business managementQUALIFICATIONS (MUST HAVE):Bachelor’s degree in Criminal Justice, Business Administration or related fieldLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentCurrent driver’s license If driving a company-owned or client-provided vehicleProven project management experience, seeing projects through the full life cyclePrevious contract security, facilities management, military, or law enforcement experienceMinimum of two (2) years of business operations supervisory/management experienceExperience in hiring, developing, motivating, and retaining quality staff.Ability to develop and grow customer relationshipsSkilled in developing and managing project plans, documenting risks, issues and contingency plansHighly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.Proven ability to maintain correspondence, discussions, and materials with utmost discretionAbility to research, gather, assemble, correlate, and analyze facts to devise solutions to problems; and to prepare concise reports and/or analyze and solve complex and difficult problemsOutstanding oral and written communication skillsPREFERRED QUALIFICATIONS (NICE TO HAVE):Project Management Professional (PMP) CertificationOccupational Safety and Health Administration (OSHA) certificationCardiopulmonary resuscitation (CPR) certifiedCollege coursework in Education, Business, Criminal Justice, Human Resources, Security Management, or related fieldPrior experience in the fire service, law enforcement, and/or militaryBENEFITS:Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.