Director, Client Projects

JOB DESCRIPTION Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Director, Client Projects is a senior leadership role responsible for developing and directing the strategic planning and execution of multiple client implementation projects.This position oversees the coordination of employees, resources, and processes to ensure successful delivery of projects from initiation through completion (on time, within scope, and within budget) using waterfall or agile methodologies.The role fosters a culture of collaboration, innovation, and operational excellence across teams.Key responsibilities:Lead the execution and delivery of complex client implementation projects, ensuring customer satisfaction and alignment with business objectives, on a global scale.Oversee project managers and implementation teams, providing leadership, guidance, and support to drive accountability and excellence.Define project scope, objectives, and deliverables; prepare budgets and resource plans based on requirements.Develop and manage detailed project schedules and work plans; monitor progress and adjust as needed.Track project costs to ensure compliance with budget and financial targets; ability to roll up program and portfolio costs.Provide consistent updates to stakeholders on strategy, progress, and adjustments.Manage vendor and supplier contracts, assigning tasks and ensuring deliverables meet expectations.Apply industry best practices, methodologies, and standards throughout project execution.Measure project performance, identify areas for improvement, and implement lessons learned from project reviews.Oversee all project documentation, administration, and reporting to ensure transparency and compliance.Serve as a mediator for internal issues and conflicting priorities across cross-functional teams.Ensure project milestones are met and scope changes are managed effectively.Drive continuous improvement initiatives to enhance project quality and delivery; collaboration with business operations functions to ensure smooth engagements end-to-end.Partnership with regional and/or global procurement and supply chain teams to create cross functional processes to ensure timely ordering and delivery of hardware to 45+ countries across the globeTo thrive in this role, you need to have:Exceptional organizational skills with the ability to define and manage multiple priorities effectively.Strong attention to detail to ensure accuracy and quality across all deliverables.Proven people management experience (both direct and indirect), fostering collaboration and accountability.Ability to run and manage project plans end-to-end, preferably using Workfront or other project management software.Adaptability to thrive in a dynamic, fast-paced environment.Self-starter mindset with a proactive approach to problem-solving and decision-making.Excellent communication and stakeholder engagement skills at senior leadership/executive level inclusive of multiple cultures and geographic locations.Strong analytical and planning capabilities.Ability to manage conflict using a solution-focused approach.Ability to work independently and as part of a team under pressure and tight deadlines.Qualifications & CertificationsBachelor’s degree or equivalent in a relevant field.Professional certifications such as PMP, CAPM, PMI, or Prince2 preferred.Required ExperienceExtensive recent experience in project management (8+ years) within a global IT services organizationDemonstrated recent success managing complex, cross-domain projects throughout the full lifecycle.Expertise in project management tools, methodologies, and best practices.Experience delivering client implementation projects using agile and waterfall approaches.Strong background in stakeholder engagement, including executive-level communication and steering committee participation. This includes leading monthly and quarterly business meetings with internal and external stakeholders.Significant leadership experience managing teams in a global environment.Recent Audio Visual (AV) and/or Facilities project management experience, including new builds (hardware) and refresh projects.Proven ability to manage projects for clients with tight deadlines and high complexity.Experience with financial management, including P&L responsibility and cost optimization.Proven ability to work with large enterprise clients with a global presence.Strong client stakeholder management skills, including executive-level engagement.Proven ability to lead global teams, navigating multicultural environments, and working across various time zones.Additional InformationTravel may be required for business and internal meetings.Workplace type: Remote WorkingAbout NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.Third parties fraudulently posing as NTT DATA recruiters