Assistant General Manager

1 week ago


Braintree, United States RMG Staffing Full time

Job Description – Assistant Manager (Freight Forwarding)Location: Boston, MASchedule: Mon–Fri, 8:15 AM–5:15 PMSalary Target: $70,000–$80,000 Benefits: Health insurance + 401(k) after 90 daysReports to: General ManagerSummary of Responsibilities:Support the General Manager with daily freight-forwarding operations (import/export, documentation, bookings).Coordinate workflow, assist with supervising staff, and ensure compliance with customs and international regulations.Maintain communication with carriers, agents, and clients; resolve operational issues.Review shipping documentation (BLs, invoices, ISF, AES, AWB).Monitor KPIs and assist in improving operational efficiency.Act as decision-maker when the GM is unavailable.Qualifications:3+ years of ocean freight experience is required.Strong knowledge of import/export, customs documentation, and carrier coordination.Experience supporting or supervising a small team.



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