Collection Specialist III

1 week ago


Little Rock, United States Simmons bank Full time

It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.Position SummaryThe Collection Specialist III assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or settlements.Essential Duties and ResponsibilitiesManages outbound and inbound calls to resolve delinquent non-real estate and/or real estate accounts and determine reason for delinquency.Processes, distributes, and posts all indirect loan payments.Completes file maintenance on loans.Processes telephone payments to corporate office for reconciliation.Counsels’ customers concerning financial obligations and offer suggestions and alternatives.Logs accurate notes of account status and collection efforts in the bank’s system of record.May be required to work hours outside of the typical 8-5 workday for collection efforts.Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.Has knowledge of multiple core operating systems.Performs other duties and responsibilities as assigned, including, but not limited to, training new associates, managing Consumer Collections general inbox, working Total Loss/Captive Claim accounts, managing Debt Management accounts/spreadsheet and assisting with Policies and Procedures.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to read, analyze and interpret financial report and/or legal documents.Ability to write simple-to- business correspondence and routine reports.Ability to respond, in writing, to customer complaints, regulatory agencies, or members of the business community.Education and/or ExperienceHS Diploma/GED and6-8 years collections experience required and/or ability to perform Essential Duties and ResponsibilitiesSpecialized TrainingNoneComputer Skills MS Word, Outlook, Excel, Jack Henry PlatformCertificates, Licenses, RegistrationsNoneOther Qualifications (including physical requirements)Must possess excellent telephone and customer service skills.Must have good oral and written communication skills.Must have excellent organization skills.Must be proficient in Microsoft Office products.Must maintain punctual and regular attendance.Must present a friendly, professional image and conduct.OtherPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice. Skills Training:Communication, Professional Telephone Skills, Customer Service, Critical ThinkingEqual Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.



  • Little Rock, United States Simmons Bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary The Collection Specialist III assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or...


  • Little Rock, United States Simmons Bank Full time

    Compliance Specialist IIIIt's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.The Compliance Specialist III works directly with a Compliance Manager to meet the requirements of the assigned regulatory area of the Compliance Management Program which includes...


  • Little Rock, United States Simmons Bank Full time

    It's Fun To Work In A Company Where People Truly Believe In What They're Doing!We're committed to bringing passion and customer focus to the business.Job DescriptionThe Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or...


  • Little Rock, United States Simmons Bank Full time

    It's Fun To Work In A Company Where People Truly Believe In What They're Doing!We're committed to bringing passion and customer focus to the business.Position SummaryThe Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or...


  • Little Rock, United States Simmons Bank Full time

    It's Fun To Work In A Company Where People Truly Believe In What They're Doing!We're committed to bringing passion and customer focus to the business.Position SummaryThe Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or...


  • Little Rock, United States Simmons Bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description The Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or...


  • Little Rock, United States Southwest Power Pool Full time

    Tariff Services Specialist II, III or Sr. Join to apply for the Tariff Services Specialist II, III or Sr. role at Southwest Power Pool. Southwest Power Pool (SPP) is about more than power. Were about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of...


  • Little Rock, United States Simmons Bank Full time

    It's Fun To Work In A Company Where People Truly Believe In What They're Doing!We're committed to bringing passion and customer focus to the business.The Compliance Specialist III works directly with a Compliance Manager to meet the requirements of the assigned regulatory area of the Compliance Management Program which includes researching, reviewing, and...


  • Little Rock, Arkansas, United States University of Arkansas for Medical Sciences Full time $43,000 - $73,000 per year

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for...


  • Little Rock, AR, United States Simmons Bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Compliance Specialist III works directly with a Compliance Manager to meet the requirements of the assigned regulatory area of the Compliance Management Program which includes researching, reviewing, and...