Head of AI Platform Engineering

The Opportunity MassMutual is redefining the future of financial services through the transformative power of Artificial Intelligence, Machine Learning, and Generative AI. As a recognized leader in AI innovation (ranked 8th overall and 2nd for AI innovation in the Evident AI Insurance Index), we are seeking a visionary executive to architect and scale the AI, ML, and GenAI platform that will underpin MassMutual’s next era of growth, customer experience, and operational excellence. As the Vice President of AI, ML & GenAI Platform Engineering, you will set the strategic direction and lead the engineering of a secure, scalable, and enterprise-grade platform that accelerates the adoption and impact of advanced AI and ML solutions across the organization. You will be at the forefront of enabling MassMutual to responsibly harness the full potential of agentic AI, LLMs, and next-generation machine learning to drive business transformation.The TeamJoin a world-class Research & Development organizationcomprisedof data scientists, ML engineers, AI platform engineers, social scientists, and product leaders. We are unitedbya passion for innovation, a commitment to ethical AI, and a drive to deliver measurable valueforour clients, financial professionals, and policyholders. Our culture values creativity, courage, and accountability, and thrives on close partnerships with academia, government, and the global fintech ecosystem.Strategic Impact & ResponsibilitiesArchitect the Future of AI at Scale: Design and deliver the core AI/ML/GenAI platform that empowers MassMutual to rapidly prototype, deploy, and operationalize advanced AI solutions—enabling everything from personalized customer journeys to intelligent automation and risk analyticsAccelerate GenAI and ML Adoption: Build and evolve a cloud-native, multi-tenant platform that supports the full lifecycle of machine learning and generative AI—from data ingestion and feature engineering to model training, fine-tuning, deployment, and monitoringOperationalize Responsible AI: Embed robustMLOpsandLLMOpspractices, governance, and ethical guardrails to ensure transparency, compliance, and trust in all AI-driven solutionsDrive Enterprise Transformation: Partner with senior leaders to align AI platform capabilities with strategic business priorities, unlocking new revenue streams, operational efficiencies, and differentiated customer valueLead and Inspire Top Talent: Attract, develop, andretaina diverse, high-performing team of AI/ML engineers and platform specialists. Foster a culture of innovation, experimentation, and continuous learningAdvance the State of the Art: Stay ahead of emerging trends in agentic AI, retrieval-augmented generation, multi-modal models, and next-gen ML architectures. Champion the integration ofcutting-edgeresearch into scalable, production-ready solutionsCatalyze Collaboration: Lead cross-functional teams and collaborate with product, research, and business stakeholders to ensure AI/ML/GenAI initiatives deliver measurable business outcomesMinimum QualificationsAdvanced degree in Computer Science, Engineering, or related field10+ years of engineering experience, with 5+ years leading AI/ML platform or infrastructure teamsDeepexpertisein AI/ML/GenAI technologies, cloud-native architectures (AWS, Azure, GCP),MLOps/LLMOps, and modern data/ML toolchainsProventrack recordof delivering enterprise-scale AI/ML platforms and solutionsExceptional strategic thinking, problem-solving, and communication skillsDemonstrated ability to lead in a highly collaborative, matrixed environmentPreferred QualificationsExperience in financial services or regulated industriesStrong publication or patent history in AI/ML/GenAIDemonstrated success translating research into business impact at scaleWhat to Expect at MassMutualDirect influence on the company’s AI/ML/GenAI strategy and technology roadmapRegular engagement with R&D, executive leadership, and cross-functional teamsAccess to world-class learning, development, and networking opportunitiesA values-driven culture that prizes ethics, integrity, and inclusionCompetitive compensation, comprehensive benefits, and industry-leading rewards#LI-MC1Compensation:$231,300-$322,700 base salary rangeIn addition to base salary, incentive pay is a significant portion of total compensation for this role, including competitive annual bonuses and long-term awards.At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.