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Hourly Shift Leader- Burger King
3 weeks ago
The Hourly Shift Supervisor (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The SS supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The SS operates under the direction of the RGM and directly manages a shift of Team Members.Qualifications And Skills:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesSummary Of Essential Duties And Responsibilities: Follows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Motivates Team Members during the shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryHB Boys, L.C. is a management company that operates in Idaho, Nevada, Oregon, Utah and Wyoming. The Company has been in business for over 35 years, and has continued to steadily grow and expand into new markets and concepts. We proudly represent Burger King®, Costa Vida® Fresh Mexican Grill, Beans & Brews Coffeehouse®, Union 76® and Chevron® brands.
