Assistant General Manager- Fairfield/Towneplace Suites, Schaumburg

1 week ago


Schaumburg, United States Paycor Hospitality LLC Full time

The Assistant General Manager (AGM) guided by the General Manager (GM) will be overseeing departments such as front desk, housekeeping, sales, and maintenance. A qualifying AGM candidate will be tasked with ensuring that all policies and procedures are followed in order to uphold company standards.PRIMARY DUTIES AND ACCOUNTABILITIES65 % of Time (Essential)Management/SupervisoryDirectly supervises the hotel staff. Responsibilities include interviewing, hiring, training, directing work, and appraising the performance of employees. Also tasked with resolving employee relations issues and rewarding/disciplining associates.Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures. Reviews all departmental schedules for accuracy and staffing demands.Conducts or aids in conducting all weekly, quarterly, and annual meetings.Assists General Manager in annual salary review and ensures that all employee wages follow federal, state, and local wage and hour guidelines.Performs functions of the General Manager in his or her absence.Financial Responsibilities and Forecasting30% of TimeResponsible for completing weekly summary reports for the General Manager.Maintains accurate records of hotels funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card receipts, and registration information.Reviews vendor invoices.Responsible for employees Time Cards verificationAssists in the preparation of the yearly and quarterly budgets as well as the annual marketing planGuest ServiceOngoingOffer guests assistance whenever possible.Responsible for resolving escalated customer relations issues.Answers inquiries pertaining to hotel policies and services.Must appropriately address guest requests to ensure customers are satisfied with the hotel's services and accommodations.Responsible for positively representing and promoting the property.Ensures systems and procedures are in place and followed for guest safety and security.Other Duties as Assigned10% of TimeFills in for vacant shifts as needed.Assists with sales and marketing efforts as directed by General ManagerSKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCEBachelor's Degree or equivalent years of experience required.Previous experience as an Assistant General Manager highly preferred.2+ years of supervisory and hospitality experience required.Excellent organizational and prioritization skills.Ability to work independently.Excellent communication skills.Able to work a flexible schedule.Job Type: Full-timePay: $48,000.00 - $55,000.00 per yearBenefits:401(k)Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offVision insuranceSchedule:10 hour shiftDay shiftEvening shiftHolidaysWeekends as neededExperience:Hospitality: 3 years (Required)FOSSE or Light Speed: 2 years (Preferred)Marriott/Hotel Management: 2 years (Required)Ability to Relocate:Schaumburg, IL 60173: Relocate before starting work (Required)Work Location: In person



  • Schaumburg, United States Paycor Hospitality LLC Full time

    REPORTS TO: General Manager/Assistant General ManagerFSLA STATUS: Non-ExemptDEPARTMENT: Food and BeverageSummary/ObjectiveThis position plays a major role in a guest's bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing, and possess good communication...


  • Schaumburg, IL, United States Paycor Hospitality LLC Full time

    SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Responsible for basic accounting functions required by this role. PRIMARY DUTIES AND ACCOUNTABILITIES Audit and balances...


  • Schaumburg, IL, United States Paycor Hospitality LLC Full time

    SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Responsible for basic accounting functions required by this role. PRIMARY DUTIES AND ACCOUNTABILITIES Audit and balances...


  • Schaumburg, IL, United States Paycor Hospitality LLC Full time

    SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Responsible for basic accounting functions required by this role. PRIMARY DUTIES AND ACCOUNTABILITIES Audit and balances...


  • Schaumburg, IL, United States Paycor Hospitality LLC Full time

    SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Responsible for basic accounting functions required by this role. PRIMARY DUTIES AND ACCOUNTABILITIES Audit and balances...


  • Schaumburg, United States Senior Helpers - Schaumburg Full time

    It’s easy to go to work when you’re making someone’s day.Every day. As a Senior Helpers of Schaumburg Caregiver, you make a lasting impact that betters the lives of our clients AND their families.Senior Helpers of Schaumburg caregivers provide one-on-one personal care to help our clients remain safe and independent in their home.We fit your area of...


  • Schaumburg, IL, United States Paycor Hospitality LLC Full time

    The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. Primary...


  • Schaumburg, IL, United States Paycor Hospitality LLC Full time

    The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. Primary...

  • General Manager

    1 week ago


    Schaumburg, United States Unlimited Fun LLC Full time

    Job Description Job Description Job description: Who are we? We’re the people that like to exercise but LOVE to have fun. We’re ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world. We’re a Skyzone franchisee where...

  • General Manager

    1 week ago


    Schaumburg, United States Unlimited Fun LLC Full time

    Job Description Job Description Job description: Who are we? We’re the people that like to exercise but LOVE to have fun. We’re ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world. We’re a Skyzone franchisee where...