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Operations Supervisor | Cable Dahmer Arena
2 weeks ago
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under the Operations Manager supervision, the Operations Supervisor is responsible all changeovers and housekeeping during events. Additional responsibilities will include assisting the Operations Manager with capital improvement projects, maintenance, event management and human resources, policy and procedure formation and execution. This role will pay an hourly rate between $22 to $29. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays). This position will remain open until October 31, 2024 About the Venue Cable Dahmer Arena is a 5,800 seat arena in Independence Missouri. In conjunction with the Arena, OVG also operates Independence Community Ice. Responsibilities Assume management responsibility for all services and activities involved in the operations of event setup, teardown and custodial Select, train, motivate and evaluate changeover and cleaning staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures Ability to follow written instruction, interpret AutoCAD drawings and blueprints Assign appropriate staff to accurately and efficiently set-up, tear down all event needs Effectively communicate with each shift the necessary tasks that still need to be completed Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, etc. Maintain changeover equipment Enforce all changeover policies and procedures Supervise work assignments of temp conversion crew Assist in direction of all work projects of the department. Qualifications Ability to work flexible schedule based on events, including nights, weekends, and holidays as needed Minimum of two (2) years of experience in facility operations preferably with a sports facility, convention center or other multipurpose public assembly facility Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills Must be self-motivated and have excellent organizational skills Possess a working knowledge of audio / video and information technology systems preferred Ability to work event nights, weekends and holidays as required Ability to climb stairs and lift 40 lbs., unaided. Dependable with reliable transportation Basic data processing and Microsoft Office skills required
