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Associate Client Advisor

2 weeks ago


Charlotte, United States US001 Marsh USA LLC Full time

Description: We are seeking a talented individual to join our Casualty team at Marsh. This role will be based in Charlotte, NC. This is a hybrid role that has a requirement of working at least three days a week in the office.The Associate Advisor will support Client Advisors by providing support for insurance placement activities. This role involves maintaining ongoing relationships with clients and team colleagues to effectively service clients and contribute to business growth and retention.We will count on you to: Work closely with Casualty colleagues to drive business and retention and improve the client experiences throughout the proposal and renewal process.Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.Monitor the renewal cycle by ensuring renewal protocol is complete (via tools available) gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards.Monitor the maintenance of proper records for reporting and audit purposes and process insurance details into the database.Respond directly to simple and moderately difficult client questions and requests and solicit assistance from colleagues as needed.Review contracts and audits, and follow up regarding endorsements, policy issuance, extensions and cancellations and escalate concerns to direct manager or client team, as appropriate.What you need to have: 1+ year of casualty insurance experienceP&C license or ability to obtain within 90 days of employmentProficiency in MS Office tools Word, Excel, and OutlookHigh attention to detail and collaborative skill setExcellent verbal and written communication skillsWhat makes you stand out: Bachelor’s DegreeWorking knowledge of Casualty insurance coverageAttention to detail and collaborative skill set.Willingness to learn and be successful in the commercial insurance field.Why join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.#LI-JG3Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.