Senior Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Senior Facilities Manager for our Integrated Facilities Management business line. Role Purpose The Senior Facilities Manager (SFM) is responsible for ensuring a high level of client satisfaction within their areas of responsibility and support the local team. Delivering key initiatives as well as ensuring consistency in processes and operational in Facilities Management delivery. Driving a superior service resulting in client satisfaction across their buildingsWhat this job involves Client/Stakeholder ManagementDeliver excellent customer service to meet client expectationsBuild and develop effective relationships with key stakeholders &/or client and be comfortable working across all levelsMonitor procedures to ensure client’s expectations are conveyed and worked uponAct as the lead point of contact for site deliveryAttend regular meetings with Clients/StakeholdersPeople ManagementManage contractor performance, including allocating resource, delegating workload, and ensuring adherence to best practice.Actively encourage an environment that supports teamwork, co-operation, and performance excellence within teamAssist in mentoring and enabling Training & Development of team membersChair weekly operations meetings: ensuring minutes are taken and distributedUtilise Workday in relation to Performance Management and Development PlansHSE, Security & Quality ManagementEnsure that all defined services are completed in accordance with all operating procedures, statuary requirements, and within the Health and safety guidelines.Ensure compliance with statutory regulations on fire, health, and safety standardsUnderstand & actively support JLL’s Quality Management programBuild an effective relationship with Client Functional Teams (GRE, GSI, HSE)Ensure audit compliance across CMO/PlaybookProcurement & Vendor ManagementEnsure that contracted resources deliver work to meet quality targets, addressing and ensuring the correction of under-performance issues.In conjunction with the sourcing team, manage contracts to assure high quality and cost-effective servicesChair monthly meetings with Key Service PartnersRegularly review contractual agreements and identify potential cost savingsEnsure full compliance with on-site permit systemFinancial ManagementManage processing and controlling of purchase orders, invoices, and work orders.Assist and monitor financial processes to ensure account payable procedures are followed at all timesSupporting the preparation of forecasts & financial reportingAttend monthly budget meetings (where required)Ensure regular review of GRNV and ForecastingSite Operations ManagementEnsuring Site Inspections are carried out. Issues highlighted through site inspectionsSupport the completion of all account required reports and documentation to meet specified deadlines.Seek ways to reduce costs and improve operational standardsAct as point of contact for security/alarm respondingDeputise for the Facilities Manager when appropriate.Risk ManagementAdhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategiesAssist in the collation and preparation of FM Audit and reporting documentationAssist in the implementation and management of property risk management programSupport the implementation and monitoring of disaster recovering and business continuity plansFollow established escalation procedures and incident reporting proceduresAchieve Key Performance Indicators and Service Level Agreement targetsSound like you? To apply you need to be able to demonstrate the following skills and experience:Key SkillsTechnical / operational knowledge of critical infrastructure i.e. UPS’s , HVAC, Fire Life Safety systems etc.Excellent organisational and communication skill (both written and oral)Excellent people skills and ability to interact with a wide range of stake holders both internal and externalExcellent time management and ability to meet multiple deadlinesTeam player, hard Worker, good interpersonal skills, ability to communicate well in both oral and written reportsProficient in English language both verbal and written.Customer focusAbility to manage both hard and soft services delivery teams and vendorsH&S focusExperienceA strong understanding of technical operations and service deliveryPrevious experience in working with moves and changes, office fitout and relocations is desirable.Previous experience in managing multi-disciplinary teams responsible for hard and soft service delivery.Previous experience in use of CAFM / Helpdesk systemMinimum 3 – 5 years’ experience in a facility management role ideally within financial sectorAbility to work autonomously and as part of a multi-functional teamAbility to work within a fast-paced environmentHighly disciplined and strong attention to detailWhat you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...Apply today at jll.com/careerLocation: On-site –Marmara, TURIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. 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