Broadcast Engineer, New York

6 days ago


New York, United States Evertz Full time

We are looking for an engineer to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the prime responsibility of the Broadcast Technical Support will be to support complex broadcast video systems; software defined video networking, compression and content processing systems, orchestration and control network management and monitoring solutions: Responsibilities:Act as an expert level technical advisor or specialist on complex broadcast initiatives.Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems and key processes, reviewing system and application logs.Ensure events are managed until resolution while adhering to Incident and SLA guidelines.Act as single point of contact for multiple support cases simultaneously.Provide feedback on solution requirements, design specifications & operational guidelines.Represent the department and coordinate with peer departments and Evertz broadcast customer to ensure effective delivery of project deliverables.Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.Document any departmental and technical procedures.Qualifications:Strong critical thinking skills.Technical Diploma/Degree or equivalent broadcast experience (preferred).Advanced knowledge of installations, upgrades and troubleshooting in Unix/Linux and Windows environmentsAbility to work in a fast-paced, dynamic environment with many changing priorities.Detail oriented with strong analytical and problem-solving skills.Strong written and verbal communication skills.Self-motivated with the ability to take initiative in identifying and resolving problems independently.Strong attention to detail and accuracy.Willing to relocate to New York and/or surrounding areas; in order to provide long-term, on-site technical support to our customers.Preference for candidates with working knowledge of one or more of the Evertz platforms.What we Offer:Competitive total compensation package, including benefitsEmployer contribution to 401KRelocation AssistanceWork-Life BalanceCareer Progression Casual Work Environment 



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