Distribution Operations Associate

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team Distribution Operations builds the workflows that power content distribution across the Roku ecosystem and drive off-platform monetization with trusted third-party partners. You’ll work with modern streaming technologies, integrate innovative solutions, and see your impact translate directly into revenue growth for Roku. Join a collaborative, curious team that values ownership, supports learning, and celebrates shipping great experiences at scale. About the role We are seeking a Distribution Operations Associate to support end-to-end content distribution workflows across video, metadata, and creative assets. You will set up and manage distribution configurations, ensure metadata syntax integrity, monitor and maintain ongoing media availability, and manage operations of Roku’s library across third-party platforms. You’ll collaborate closely with Content Operations, Engineering, and Analytics teams. You’ll also engage with external distribution partners to optimize delivery, quality, and performance. Preparation and interpretation of analytics reports to inform operational decisions, improve content availability will also be important. For Connecticut Only - The estimated annual salary for this position is between $73,000 and $107,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you’ll be doing Own distribution setup, configuration, and validation for video, metadata, and creative deliverables across internal and 3rd party platforms Author, review, and map metadata syntax standards (titles, episodic availability windows, rights, genres, ratings, language/localization, images, and promotional copy) Coordinate ingestion and delivery pipelines, both internal and 3rd party tooling, including packaging profiles, transport mechanisms, QC, and publishing schedules Monitor media availability and integrity in 3rd party platforms; troubleshoot failures, resolve discrepancies, and drive timely fixes Maintain operational accuracy of the content library (catalog updates, takedowns, expirations, exceptions, reinstates) Partner with Engineering on tooling requirements, workflow automation, and integration improvements (CMS, APIs, feeds, and validation) Collaborate with Content Ops on calendars, launch readiness, change management, and asset readiness across markets Engage with distribution partners to optimize delivery, reduce errors, and improve timeliness and quality (e.g., feed standards, asset specs, delivery SLAs) Prepare and analyze operational and performance reports; identify trends and drive actions that improve availability, compliance, and engagement Document processes, contribute to SOPs and best practices We’re excited if you have 2–4+ years in content distribution, digital media operations, or related OTT/AVOD/SVOD experience Working knowledge of content delivery workflows and technologies: CMS, MRSS/JSON/XML feeds, EPGs, APIs, CDN concepts, DRM basics, and asset management Strong metadata proficiency: schema design, validation, syntax rules, taxonomy, rights/availability modeling, and localization fields Familiarity with creative asset specs and pipelines: images, thumbnails, key art, promotional placements, and quality standards Experience with QC and troubleshooting across ingest, transcoding, publishing, and playback Proficiency with analytics and reporting tools (e.g., Looker/Tableau, Excel/Sheets) Excellent communication and cross-functional collaboration skills; comfortable working with Engineering, Analytics, and external partners Detail-oriented, process-driven, and adept at multitasking within fast-paced environments Bonus: Experience with OTT ad-supported content, rights/avails systems, or workflow automation #LI-RD2 Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.  We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.