Office Manager

2 days ago

Wichita, United States City Wide Facility Solutions Full time

City Wide Facility Solutions of Wichita is seeking an experienced, highly organized Office Manager to oversee day-to-day office operations and serve as a central point of coordination across the organization. This role is critical to the success of our office and requires someone who brings not only strong administrative and technical skills, but also the right personality and cultural alignment to thrive in a collaborative environment.This position serves as a go-to resource between multiple departments, requiring strong interpersonal skills, clear communication, and the ability to build trust across teams. The ideal candidate is approachable, dependable, solutions-oriented, and comfortable working with leadership, sales, operations, accounting, and contractors on a daily basis.Why City Wide Facility Solutions?City Wide Facility Solutions is a national leader in the building maintenance industry, with more than 115 franchise locations across the United States. We provide comprehensive facility solutions and operate with a strong commitment to our core values: honesty, integrity, professionalism, care, and teamwork.We place a high value on culture and team fit and are intentional about building an environment where collaboration, accountability, and mutual respect drive performance. We actively promote from within and invest in individuals who want to grow their careers with us.Key ResponsibilitiesServe as a primary point of contact and internal liaison between multiple departmentsAnswer incoming phone calls and route inquiries professionally and courteouslyGreet and assist office visitorsMaintain accurate electronic customer, contractor, and employee recordsDevelop, document, and implement Standard Operating Procedures (SOPs)Provide operational administrative support, including:Customer and Independent Contractor (IC) document creation and managementRegulatory compliance trackingCRM system administration and data integrityConduct IC compliance audits and maintain required contractor documentationEnsure all client and contract documentation is accurate, complete, and properly routed to accountingSupport bookkeeping, accounting, and basic HR-related administrative functionsQualifications3–5 years of experience as an Office ManagerDemonstrated ability to work cross-functionally with multiple departmentsStrong personality and cultural awareness with a collaborative, team-first mindsetAdvanced proficiency in Microsoft Office (Outlook, Excel, Word, Teams, and related programs)Prior CRM system experience requiredExperience with bookkeeping and/or accountingWorking knowledge of Human Resources principles and best practicesStrong organizational and multitasking skillsExcellent written and verbal communication abilitiesHigh level of discretion and professionalism when handling confidential informationCustomer-focused, detail-oriented, and solution-drivenCompensation & BenefitsSalary Range: $60,000 – $75,000 annually (based on experience)Health Insurance:Health insurance is offered through Blue Cross. Enrollment timing is flexible.Paid Holidays

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