Franchise Business Consultant

6 days ago

Costa Mesa, United States Nékter Full time

The Franchise Business Consultant is responsible for leading both company and franchise new store openings (NSO’s) throughout the country. When not involved with NSO’s, the Franchise Business Consultant will assist in supporting operations including but not limited to company roll outs, Certified Training Manager development, and quarterly Operations Audits. The Franchise Business Consultant (FBC) serves as the bridge between Nekter Juice Bar and our franchise community. The FBC provides leadership, influence, and expertise to create partnerships with each franchisee. The FBC will provide advice, counsel, coaching, and assistance to the franchise owners to impact sales, profits, and operating standards. The FBC will leverage relationships to ensure achievement of the short and long-term goals of the Company. RESPONSIBILITIES Leads training for New Store Openings including pre-opening set-up and training, and post opening support plans Performs site-checks for the Real Estate team as needed Partner with the franchisee to assist with developing business plans to maximize improvement (operations, marketing, training, human resources, etc) Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant and the franchisee's business as a whole. Ensure franchisee compliance with all Standard Operating Procedures, Operations Audit Reports and Mystery Shops and develop corrective action plans where appropriate Provides leadership by generating excitement, enthusiasm, a positive mental attitude and commitment to company objectives Assists the Training and Development and Franchise Operations teams in creating new tools and materials as needed Fully understand the purpose and benefits of new programs and decisions in order to effectively influence franchisees and obtain requisite buy-in; provide feedback when programs or communication are inadequate Actively share and assist franchisees in adopting best practices. Takes a collaborative team approach towards aiding each department in Nékter initiatives Must be resourceful, proactive, detail-oriented and able to thrive in a fast-paced environment while staying consistent with company standards, franchise standards, and regional and/or company level goals Professionally represents the Nékter brand and its core values to Company and Franchise partners Must be able to stay positive and upbeat in a fluid, ever changing environment.

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