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Shop Maintenance Tech II – Bend, OR
2 weeks ago
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position OverviewAs a Maintenance Technician I, you will be focused on keeping the essential coffee-making equipment to the level of standards that Dutch Bros requires. Working with supervisors and the Regional Facilities Manager to communicate issues arising within the shop or items that may require more attention. Preserving the investment and helping the company continue to spread the Dutch love through every cup of coffee and customer’s smile.Key Result Areas (KRAs)Conduct routine maintenance tasks and basic equipment repairs:Order parts needed for repairsNote: any repairs costing more than $500 should be approved through the OperatorUtilize the training and repair guides provided by HQ as a reference for repairsUse the full QA Inspection Checklist monthly, at all shops, to ensure standards are metCommunicate issues to the Operator regarding shops not meeting our cleanliness standards or with areas for improvement so they can properly address the shop managementChange out machines annually and as needed to conduct descales or necessary repairsClean machine monthlyMaintain active/working stock of backup equipmentRepair grinders and espresso machines as neededPerform limited, non-refrigerant system repairs to freeze machines and ice machines Effectively prioritize, track, and communicate the status of repairs and maintenance requests with shop leadership:Keep accurate records of maintenance activities per digital maintenance log(s)Utilize the prioritization matrix to ensure effective prioritization of routine maintenance tasks, requests from shop leadership and any other emergency or non-emergency needs that are identifiedKeep shop leadership informed of progress or schedule for requestsManage requests and schedule tasks or repairs efficiently Communicate regularly with Shop Managers, Regional Managers, Operators, and Regional Facilities Manager to assess immediate and long-term needsKeep accurate records of maintenance activities per digital maintenance log(s)Coordinate needed repairs with electricians, plumbers, and contractors as outlined by the Facilities Department at HQ through the Ecotrack system as neededUpdate records of maintenance activities to Ecotrak work ordersJob QualificationsRequired:Available to work flexible hours that may include early mornings, evenings, graveyards, weekends, and holidays that may include a total of 35 or more hours per weekAvailable 24/7 as necessary to assist the emergency needs of the shopCompletion and passing of standard background check and MVR requiredThis position requires driving, when necessary and must have a valid driver's licensePreferred:Strong organizational skillsAbility to learn and act quickly working in a fast-paced and changing environmentStrong interpersonal skillsAbility to work independently as well as in a team Ability to build relationshipsKnowledge of basic repair and maintenance techniques and practicesAbility to use hand and power tools in a safe and effective mannerCompetenciesStrong problem-solving skillsStrong technical skillsStrong time management skills Physical RequirementsConstant standing/walking, up to 10 hours at a timeOccasional stooping, kneeling, or crawlingOccasional pushing, pulling, lifting, or carrying up to 65 lbsPossible exposure to extreme heat and/or cold temperaturesOccasional ascending or descending on ladders and rampsFrequent, continual, intermittent flexing, or rotation of the wrist(s) and spineConstantly receiving detailed information through oral communicationConstant clarity of vision at near and/or far distancesConstant cash handling requiring mental mathConstant talking, expressing, or exchanging ideas by means of verbal communicationCompensation:$22.55 per hour – DOEIf you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us
