Functional Analyst

JOB DESCRIPTIONPittsburg State University is accepting applications for a Functional Analyst in the department of Information Technology Services that is responsible for serving as the primary lead and subject matter expert for the technical maintenance and continuous improvement of the GUS Cloud modules and other software programs for the Business, Cashiers, Purchasing, and Budget Offices.This position is responsible for writing reports, facilitating updates and upgrade testing, managing roles, technical trouble shooting, help-desk ticket management, and coordinating with other related system users across campus. This position assists other subject matter experts in conducting operational and process analysis to develop well-tested recommendations and solutions.The position will focus primarily on GUS Cloud Enterprise Resource Planning (ERP) and Procurement, but will be expected to have a working knowledge of the other GUS Cloud modules, as well as other software utilized by the departments represented (i.e. Cashiering Systems, Ticketing Systems, etc.) to coordinate activities with other subject matter experts across campus.Duties and Responsibilities Reporting and Analytics – 35%  Uses software, including but not limited to, OBIEE and OTBI, to create data models, reports and analysis for subject matter experts and campus users to conduct business and complete business processes  Reviews and updates reports, analyses, dashboards and other analytics as business processes and system upgrades change and evolve  Documents steps and provides training for subject matter experts and campus users as needed  Acts as the subject matter expert and IT representative for the Business and Purchasing Offices  Troubleshooting, Upgrades, Maintenance, New Functionality, and Service Requests– 35%   Participates in analysis and testing required with patches, maintenance, new functionality, and release upgrades  Coordinates implementation of next steps with subject matter experts to ensure continual functionality of GUS Cloud and other software programs  Develops a productive, beneficial working relationship with support personnel  Manages service requests and enhancement requests for designated areas and issues  Collaborates with software company, subject matter experts, and campus users, as needed, to provide in-depth functional solutions and ensure development of efficient and sustainable application systems utilizing best-in-class standards, procedures, and methodologies  Business Process Analysis, Design, Training, and Implementation – 20%  Participates with subject matter experts in business process analysis, design, implementation, documentation and communication for users  Acts as project manager on specific tasks, coordinating with subject matter experts and campus users to ensure assigned tasks are complete in a quality manner  Creates regular training activities for new users  Assists with system security and creation of roles or permissions within assigned modules  Miscellaneous and Special Projects – 10%  Pursues learning, training, and educational opportunities for optimization and system enhancements to software  Other duties as assigned  Education and Experience Required Education and Experience - Time of Hire Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field or four years of relevant work experience  Demonstrated ability to create data models, reports, and execute SQL statements  Preferred Education and Experience 1-year work-related experience with a Cloud-based system (e.g. Oracle, Workday) supporting functional users  1-year work-related experience with relational databases  Functional knowledge related to accounting, procurement, budget, etc.  Experience in higher education computer systems  Experience in business, procurement, and budget computer systems  Experience with Oracle Cloud  Experience with OBIEE/OBTI is preferred Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background and check. Salary: $50,000 annually Job Type: Unclassified Appointment Duration: 12 months Work Schedule: Full Time, Monday – Friday, 8:00 AM – 4:30 PM, weekends as needed