Service Advisor
4 days ago
Service Advisor - Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up. On a typical day, this will include: Upselling additional services using low pressure, high integrity methods Providing accurate repair/maintenance estimates Adhering to policies on vehicle care and operation Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up Reviewing and explaining repairs and associated costs with customers Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards The Rewards: A competitive salary A great working environment where you’ll be supported by a team of professionals Medical, Dental & Vision Insurance 401K Retirement Savings Plan PTO Discounts on vehicle purchases Advancement opportunities for high performers The requirements: Outstanding customer service skills A positive attitude Previous experience in a similar role would be highly desirable About our Dealership Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
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Service Advisor
2 weeks ago
Houston, United States Honest - 1 Auto Care Full timeThe Service Advisor provides critical telephone and in-person assistance to our valued clients.He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet.In addition, the Service Advisor helps with administrative duties,...
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Service Advisor
4 weeks ago
Houston, United States Lithia Full timeClear Lake InfinitiHelping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!Responsibilities:As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service...
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Service Advisor
7 days ago
Houston, Texas, United States Honest Full time $40,000 - $60,000 per yearThe Service Advisor provides critical telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Service Advisor helps with administrative duties,...
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Service Advisor
1 week ago
Houston, United States Lithia & Driveway Full timeDealership:L0355 Southwest InfinitiSouthwest INFINITIHelping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!Responsibilities:As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service...
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Service Advisor
2 days ago
Houston, TX, United States Lithia Motors Full timeDealership: L0355 Southwest Infiniti Southwest INFINITI Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service...
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Automotive Service Advisor
6 days ago
Houston, Texas, United States Group 1 Automotive Full time $62,000 - $69,000 per yearOverviewCONSIDER A CAREER WITH US | WE ARE A BEST PLACE TO WORKExperience our newly remodeled facility and brand-new A/C service drive Sterling McCall Toyota, part of the fast growing Group 1 Automotive, a leader in retail sales and service. We are growing and looking for a talented and motivated Service Advisor to join our team. The right candidate will...
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Service Advisor
3 days ago
Houston, United States Gillman Automotive Group Full timeService Advisor - Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians,...
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Service Advisor
1 day ago
Houston, TX, United States Lithia & Driveway Full timeDealership:L0355 Southwest Infiniti Southwest INFINITI Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service...
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Service Advisor
2 weeks ago
Houston, TX, United States Lithia & Driveway Full timeDealership:L0355 Southwest Infiniti Southwest INFINITI Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service...
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Service Advisor
1 day ago
Houston, TX, United States Gillman Companies Full timeService Advisor - Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You'll also act as the liaison between the customer and our Service Technicians,...