Assistant Service Supervisor

3 days ago

Honolulu, United States First Hawaiian Bank Full time

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.First Hawaiian Bank is currently seeking a Assistant Service Supervisor to join our Kahului Branch. The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goalsCompensation:The annual salary range for this role is $43,493 - 60,320/yr; commensurate with experience.Work ScheduleMonday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)Required Qualifications:High School diploma/GED or equivalent experience is required2 years of experience in branch operations; and1 year of supervisory experience (e.g., Head Teller or Service Manager Associate); or 1-year external supervisory experience, are requiredBachelor’s degree in business-related field is preferredAble to plan, organize and budgetEffective written and verbal communicationAble to manage confidential matters judiciouslyPossesses attention to detail with excellent follow-throughAble to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in businessExcellent time management skillsPossesses sales skills to enhance business development objectivesAble to manage customer inquiries and resolve issuesProficient in Microsoft 365 suite of applicationsBenefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click HereWe value youAt First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian BankAre you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team membersIf this position sounds like an ideal match, we invite you to apply so we can learn more about you.At First Hawaiian Bank, it all starts with YES

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