Source Program Manager

  ALBANY ADVOCACY RESOURCE CENTER   JOB DESCRIPTION   SOURCE PROGRAM MANAGER     JOB SUMMARY:   He/she will be responsible for the leadership of the SOURCE Program and the staff working under him/her.  This includes ensuring overall satisfaction of services for SOURCE members as well as positive collaboration with other agencies.   Exempt Position.   DUTIES AND RESPONSIBILITIES   Supervises all staff hired to serve the SOURCE participants.   Ensures the collection, review and monthly reporting by Intake Specialists, Case Managers, Case Manager Supervisor, Case Managers/Floaters, and LPNs as needed.   Ensures that SOURCE staff are maintaining and monitoring consumer files and records by reviewing and following up on reviews according to program standards.   Ensures that SOURCE Case Managers acquire medical information on consumers served and maintains current information.   Oversees the monitoring by Case Managers of the overall health status of the consumers to ensure that medical issues are addressed in a timely manner.   Attends community/agency/state meetings regarding the SOURCE Program as necessary.   Oversees Case Managers to ensure that determinations of eligibility and assistance with continuation of Supplemental Security Income (SSI) and Medicaid benefits are made.   Provides leadership to case managers with regard to specific medical/health issues for program participants.   Responsible for confidentiality and for protecting consumers’ rights.   Initiates and follows through on appeals process.   Monitor and oversee program monthly billings    Other duties as assigned.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   QUALIFICATIONS:   Preferred:  Bachelor’s degree in Social work, Psychology or a related field. Required: Must have 5 or more years of experience working in and with community agencies, with families and preferably with individuals who have disabilities. Must have a Highschool Diploma or GED.   OTHER QUALIFICATIONS:   The SOURCE Program Manager must have communication, organizational, management and decision-making skills.  It is very important that the SOURCE Program Manager be able to prioritize duties and meet deadlines on time.  Must have reliable transportation and maintain a valid Georgia driver’s license.   OTHER KNOWLEDGE AND ABILITIES:   He/she must have knowledge of the agency’s Mission and Vision; must have knowledge of agency’s programs and services and must have the ability to meet deadlines as they arise and be able to prioritize duties.  He/She must be knowledgeable of the accreditation process and how it affects the agency.   TYPICAL WORKING CONDITIONS:   The environment will be that of the typical office atmosphere.  The SOURCE Program Manager will travel outside of the office as needed.   JOB RELATIONSHIPS:   He/she will be supervised by the Director of Programs   The SOURCE Program Manager will have supervisory responsibilities over SOURCE Case Managers, SOURCE Case Managers/Floaters, the Case Manager Supervisor, the Intake Specialists, and the Licensed Practical Nurse.   The duties listed above are intended only as an illustration of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.                                                                                                                                                     Employee Signature                                                                  Date   07/15/2015; Rev 11/2/2016, 12/12/2025