Campus Solutions Systems Analyst
1 week ago
Description
The Opportunity:
Reporting to the Manager of Campus Solutions Operations, the Campus Solutions Systems Analyst is an experienced programmer/analyst who works to support the University's effort to maintain and enhance the student information system and related systems by effectively and efficiently applying technological and business solutions. The Campus Solutions Systems Analyst possesses solid PeopleSoft developer skills plus technical expertise and functional knowledge to support the functional teams and business processes for one or more student-facing departments within the University. This requires the ability to learn and support one or more modules (Campus Community, Admissions, Academic Advising, Financial Aid, Student Records, and Student Financials) of the University's Student Information System, PeopleSoft Campus Solutions.
The Campus Solutions Systems Analyst is an IT point of contact in the design, development, and configuration of the system to support a series of initiatives to improve the student experience. They possess substantial experience with PeopleSoft Campus Solutions, Oracle databases and their architecture, use of SQL, PeopleCode, reporting tools, data interfaces, and data process automation. They are highly adaptable to adjust to rapidly shifting priorities effectively. The Campus Solutions Systems Analyst provides exceptional, positive, and effortless customer service to colleagues within and beyond the institution.
The Campus Solutions Systems Analyst has strong communication skills, the ability to work collaboratively across teams, departments, and the university community, and a strong team-player attitude and willingness to serve as an individual contributor, team member, or leader, depending on the project. When leading projects, the analyst will be responsible for the entire project lifecycle and ensuring the quality and timeliness of all deliverables.
As this is a remote position, the Campus Solutions Systems Analyst works from home but maintains a standard business hours schedule to support the needs of the university constituents - our customers. The analyst uses Unified Communication and Collaboration tools, such as Microsoft Teams and Zoom, for instant messaging and video meetings with team members and customers, ensuring effective communication and personalized service..
Embry-Riddle Information Technology provides remote support with a flexible summer 4-day work week. Working for Embry-Riddle entitles employees to a robust benefits package – from quality health care and retirement options to generous education benefits.
Qualifications
Required Qualifications:
Bachelor's degree in computer science or a related field. 3 or more years of technical experience with PeopleSoft or a similar student information system. Ability to support IT Core Values by focusing on improvements, believing in our team, learning from mistakes, being accountable for actions, and showing determination, focus, and tenacity. Ability to work in an application support role and to convey technical information to technical and non-technical users. Knowledge of the principles, methods, and tools used in the software development life cycle. Ability to learn how to read code and program in a variety of languages that may include SQL, PeopleCode, and shell scripting languages. Knowledge of interface construction and implementation. Ability to establish and maintain effective working relationships with a variety of administrative, clerical, and academic clients. Ability to work within a team-centric, fast-paced work environment and able to multi-task, set priorities, work independently and proactively with limited direction, solve complex problems, and work effectively under the pressures of multiple competing deadlines. Excellent communication, in a variety of methods, is essential in keeping the stakeholders well informed as well as the internal and wider team. Strong customer service experience including documentation and training skills are essential. Ability to lead projects using standard IT project management processes (Agile and Waterfall methodologies) and adjust based on individual project complexity and scope. Excellent computer skills in a Microsoft Windows environment, including the ability to use Microsoft Office desktop tools (Outlook, Teams, SharePoint, Excel, Word, Visio, Project, PowerPoint).About Embry-Riddle Aeronautical University:
At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations.
With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.
Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a "Great College to Work For" for 13 consecutive years, visit our careers page.
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