Assistant Executive Director/ Hospitality Services Director
15 hours ago
Job Description The Assistant Executive Director/ Hospitality Director at Magnolia Glen is responsible for driving resident satisfaction, associate engagement, financial and process management, strategic planning and implementation in coordination with the Executive Director.What will I do every day?Support the Executive Director to meet and exceed community goals including Resident Loyalty, Associate Engagement and financial performance targetsSupervise Resident Relations department and additional departments as assignedHire, train, manage and retain highly effective associates Identify and develop talent for future succession opportunitiesSupport community business planning and forecastingManage operations based on occupancy and financial targets Lead community projects, committees, and continuous improvementsManage and improve resident and family satisfaction and loyalty Drive adoption of Kisco’s software systems, resources and toolsResponsible to identify, benchmark and leverage best practices in the industryUnderstand and support the community sales processPerform other related duties as requiredWhat will I need to be successful in this role?Bachelor’s degree Minimum of 3-5 years’ management experience over a team of asssociates in health care, senior living or related fieldProven track record leading results driven teams with an emphasis on financial and operational performance, customer and associate engagementExperience working with seniors highly desirableMaster’s degree a plusSpecial Requirements/Certifications:Administrator's License preferred but not requiredWhat’s in it for me? (Great Question)Competitive payHealthcare Benefits including Vision & DentalMatching 401k Paid Time OffRewards and Bonus OpportunitiesContinuous Training and Growth OpportunitiesWhat do we do?We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years. All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check*Kisco Senior Living is an Equal Opportunity Employer
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