Counseling Services Coordinator
17 hours ago
Key Responsibilities Welcome, register, and screen students seeking CAPS services Schedule and confirm appointments; verify student information and eligibility Educate students on privacy rights, portal access, and required documentation Maintain and update health records and assist with data entry in the electronic health record (EHR) system Support continuity of care by coordinating referrals and follow-up appointments Manage provider schedules, assist with day-of scheduling adjustments, and update calendars Provide administrative support to the Director of CAPS and Clinical Case Managers Partner with the Care Experience Team and Shared Services on operational workflows Support departmental outreach, data collection, and promotion of CAPS services Participate in accreditation, quality improvement, and wellness center initiatives Knowledge, Skills & Abilities Ability to effectively establish and maintain cooperative working relationships within a diverse, multicultural environment Knowledge of software applications including word processing, Excel, database management, and other electronic recordkeeping Ability to compose and appropriately format correspondence with students, faculty, and staff Working knowledge of electronic health record systems and ability to learn new systems and assess appropriate workflows Keen skill in executing student/customer service principles to create a welcoming environment, including motivational interviewing and de-escalation techniques Ability to effectively handle interpersonal interactions at all levels and highly sensitive interpersonal situations Ability to interpret and apply policies and procedures independently Skill in balancing multiple work priorities and the ability to organize, coordinate, and guide the work of others based on student needs Ability to perform accurately in a detail-oriented environment, including the ability to proof the accuracy of entered/recorded information and numbers Working knowledge of healthcare and education privacy and confidentiality laws (e.g. HIPAA, FERPA, etc.) and ability to maintain confidentiality and appropriately handle sensitive communications across all work Required Qualifications High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications Mental Health First Aid certification (or equivalent) Bachelor’s degree in Psychology, Public Health, Social Work or equivalent Two (2) years of directly related experience to the duties and responsibilities specified Two (2) years of demonstrated experience providing excellent customer service Experience providing student service in a higher education environment Experience with multi-provider schedules/calendar systems in a wellness environment Demonstrated project management experience Compensation Classification: Health Education AssistantAnticipated Hiring Range: $5,446/month - $6,012/month (Step 10 – Step 15)CSU Salary Range: $4,557/month - $6,508/month (Step 1 – Step 20)San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
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Counseling Services Coordinator
2 days ago
San Jose, United States The California State University Full timeJob Summary Reporting to the Director of Counseling and Psychological Services (CAPS), the Counseling Services Coordinator plays a key role in supporting the delivery of efficient, student-centered mental health services. The Counseling Services Coordinator is responsible for checking in and out students receiving CAPS services, educating them on...
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Counseling Services Coordinator
4 weeks ago
San Jose, United States California State University Full timeJob SummaryReporting to the Director of Counseling and Psychological Services (CAPS), the Counseling Services Coordinator plays a key role in supporting the delivery of efficient, student-centered mental health services. The Counseling Services Coordinator is responsible for checking in and out students receiving CAPS services, educating them on eligibility,...
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Counseling Services Coordinator
1 week ago
San Jose, United States InsideHigherEd Full timeJob no: 553059Work type: StaffLocation: San JoséCategories: Unit 2 - CSUEU - Health Care Support, Probationary, Health Professionals, Full Time Job SummaryReporting to the Director of Counseling and Psychological Services (CAPS), the Counseling Services Coordinator plays a key role in supporting the delivery of efficient, student-centered mental health...
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Service Coordinator
4 weeks ago
San Jose, United States Abode Services Full timeAbode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordin ator for our program in San Jose, CA. About the role : The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Services Coordinator provides a variety of services to increase...
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Service Coordinator
4 weeks ago
San Jose, United States Abode Services Full timeAbode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordin ator for our program in San Jose, CA. About the role : The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Services Coordinator provides a variety of services to increase...
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Service Coordinator
1 week ago
San Francisco, United States Abode Services Full timeAbode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for our programs in San Francisco County. About The Role: The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to...
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Student Success and Services Coordinator
6 days ago
San Jose, United States San Jose State University Full timeKey Responsibilities Investigates and prioritizes incoming student queries; researches solutions and recommends appropriate courses of action, referrals, and responses Provides academic advising and guidance, including review of student background and documentation to determine eligibility for campus services; anticipates student problems and addresses them...
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Service Coordinator
1 week ago
San Mateo, United States Abode Services Full timeCompany Location: San Mateo County Office 1900 S Norfolk St San Mateo, CA 94403, USA Position Overview Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for our program in San Mateo County. The Service Coordinator is responsible for the provision of housing services to individuals...
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Student Success and Services Coordinator
2 days ago
San Jose, United States The California State University Full timeJob Summary Reporting to the Senior Director of Resources and Operations and receiving work lead direction from the Associate Dean of the College of Information, Data and Society (IDS), the Student Success & Services Coordinator provides comprehensive program administration, academic advising, and student success services for a diverse body of applicants and...
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Resident Services Coordinator
3 weeks ago
San Jose, United States Abode Full timeAbode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Resident Services Coordinator for our Bellarmino Place program in San Jose, CA.About The RoleThe Resident Services Coordinator is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The...
