Shift Supervisor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Position SummaryA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Function:1. ManagementWork effectively with store management and store crewsSupervise the store’s crew through assigning, directing and following up of allactivitiesEffectively communicate information both to and from store management and crews2. Customer ServiceAssist customers with their questions, problems and complaintsPromote CVS customer service culture. (Greet, offer help, and thank)Handle all customer relations issues in accordance with company policyand promote a positive shopping experience for all CVS customersMaintain customer/patient confidentiality3. Merchandise/PresentationPrice merchandiseStock shelvesExecute the displays, sign and inventory of weekly, promotional, and seasonalmerchandiseExecute the display and maintenance of off-shelf merchandiseReset departments following POGsRequired QualificationsDeductive reasoning ability, analytical skills and computer skills.Advanced communication skills and supervision skillsAbility to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred QualificationsExperience as a retail supervisorEducationHigh School diploma or equivalent preferred but not required.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$18.75 - $27.75This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit We anticipate the application window for this opening will close on: 04/10/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.