Chief Human Resources Officer, Director

THIS IS A NON-CIVIL SERVICE POSITIONCITY OF BALTIMORE, DEPARTMENT OF HUMAN RESOURCESDIRECTOR AND CHIEF HUMAN CAPITAL OFFICERSalary Range: $159,378.00 - $263,014.00, ANNUALLY Starting Pay Range: $159,378.00 - $211,196.00, ANNUALLY GET TO KNOW USWelcome to the City of Baltimore Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: JOB SUMMARYThe City of Baltimore seeks a strong, forward-thinking, strategic leader to serve as its next Chief Human Capital Officer (CHCO) and Director of Human Resources. The Chief Human Capital Officer will lead the City’s Department of Human Resources and serves as the principal advisor to the Mayor and City leadership on human capital management. This position directly supervises the Deputy Director and an Executive Assistant.Nature of Work:The DepartmentThe Department of Human Resources is comprised of nine functional offices, in addition to the Director’s Office and agency administration. These offices include Classification and Compensation; Employee Assistance Program; Employee Benefits and Wellness; Engagement and Strategic Partnership; HR Technology; Learning and Development; Policy and Compliance; Recruitment and Talent Acquisition; and Shared Services.Click here to view the Department’s Organizational Chart. The City of Baltimore has approximately 14,000 funded full-time positions, 77 of which arewithin the Department of Human Resources. The Department’s FY2026 budget is $15.4M.Our Mission Through strategic partnerships and collaborations, the Department of Human Resources ensures that human resources services, policies, procedures, and systems are properly aligned with the City's aim to be an employer of choice. By attracting, developing, and retaining a high-performing and diverse workforce, the Department of Human Resources guides City Agencies to foster a healthy, safe, and productive work environment for employees, their families, and the community.Our Vision Transitioning the Department of Human Resources into a visionary and strategically driven organization that effectively supports the mission of the City of Baltimore through:• Proactive, efficient, customer-focused Human Resources service delivery.• Focused investments in supporting Human Resources technologies and best practices; and• A culture of high performance and innovationValues• Promote Integrity and Accountability – We honor our commitments and conduct business in a manner that promotes fairness, respect, honesty, and trust. We take responsibility for our actions.• Embrace change, creativity, and innovation – We are committed to and proactively encourage creativity, and innovation for the purpose of driving growth. We demonstrate not only the flexibility to adapt to change but also the energy and drive to initiate and lead it.• Encourage Strategic Thinking and Execution – We understand and set goals that align with the strategic direction of the City’s business. We adjust priorities and objectives as necessary to remain aligned. We execute against strategic priorities.• Champion Employee Development – We are committed to maximizing the potential and wellness of every employee and to support and promote the City as a learning organization.• Model Leadership – We lead by example and advocate equitable treatment in our behaviors, policies, procedures, and practices.• Demonstrate Effective Communication – We demonstrate strong two-way (listening and speaking) communication skills. We convey information and ideas in an open, articulate, and timely manner and provide others (direct reports, peers, supervisors) with the information they need to stay informed and effectively do their jobs.• Produce Quality Results – We believe those we serve deserve excellent service and quality results. For more information visit: ESSENTIAL FUNCTIONS• Manage the Department of Human Resources, including personnel decisions, budgetary management, performance management, contract management, etc.• Provide technical expertise to the organization in the development and implementation of strategic and operational human capital initiatives and policies.• Provide vision and oversight for talent acquisition, employee engagement, performance management, and succession planning.• Represent DHR in meetings with elected/appointed officials and other city entities.• Advise city leadership and agency directors on organizational development, change management, and human capital best practices in order to recruit, retain and develop talent.• Foster a culture that reflects the City’s mission and goals.• Ensure compliance with applicable federal, state, and local employment laws and regulations (e.g., EEO, ADA, FLSA, FMLA).• Liaise with the Office of the Labor Commissioner to advise agency managers on issues pertaining to labor contract administration to ensure compliance with terms and conditions of collective bargaining agreements.• Leverage HR information systems (HRIS) to improve data-driven decision-making.• Use workforce analytics to inform strategy, forecast trends, and support operational planning.• Serve as an executive sponsor for the City’s ERP, Workday.• Administer employee benefits and pre-employment screening programs.MINIMUM QUALIFICATIONSEDUCATIONQualified candidates will possess a master’s degree in human resources, public administration, or a related field.EXPERIENCEThey will have at least ten years of progressive experience in human resources administration, demonstrating increasing levels of responsibility, including a minimum of five years in a senior-level role. Experience in the public sector or within a large, complex organization is strongly preferred.LICENCES, REGISTRATIONS AND CERTIFICATESProfessional certification such as SHRM-SCP, HRCI SPHR, or PSHRA SCP is preferred.KNOWLEDGE, SKILLS, AND ABILITIESThe next Chief Human Capital Officer will bring in-depth experience and comprehensive knowledge across all facets of human resources, to include strategic human capital management, organizational development, and performance measurement.The ideal candidate will demonstrate strong leadership in driving culture change and employee engagement initiatives and possess a deep understanding of management principles related to strategic planning, resource allocation, and coordination of people and systems.The Chief Human Capital Officer will be a steady, empathetic, and collaborative leader—someone who listens first, assesses thoughtfully, and leads with clarity and conviction. This person must be politically astute, comfortable in a high-accountability environment, and capable of building strong, trust-based relationships with the Mayor, City Administrator, and other department leaders.The ideal candidate will be approachable and adaptable, avoiding a rigid or top-down approach in favor of fostering teamwork, transparency, and responsiveness across the organization.Mentorship and internal development will be central to the CHCO’s success, particularly in supporting a younger HR staff.The role demands a deep understanding of equity, labor and employment law, and HR technology along with emotional intelligence and strong communication skills.The CHCO must lead by example, inspire a culture of fairness and service, and guide change initiatives that enhance employee engagement, standardize practices, and improve performance citywide.A commitment to public service, a customer-focused mindset, and the ability to thrive in a unionized, politically nuanced environment are essential.FINANCIAL DISCLOSURE AND RESIDENCY REQUIREMENTADDITIONAL INFORMATIONBACKGROUND CHECKEligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.PROBATIONAll persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.EQUAL OPPORTUNITY STATEMENTBaltimore City Government is an Equal Employment Opportunity Employer, and we arecommitted to a workplace that values diversity, equity, and inclusion. The City of Baltimoreprohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed,national origin, disability status, genetics, marital status, military service, sexualorientation, gender identity/expression, or any other characteristic protected by federal,state, or local laws. Applicants requiring accommodations during the hiring process shouldcontact the Department of Human Resources directly. Requests for accommodationsshould not be attached to the application.APPLICATION AND SELECTION PROCESS We invite qualified professionals to submit a cover letter and resume by visiting our website. This position is open until filled. We will evaluate all applications against the criteria outlined in this announcement. For more information, please contact . BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER