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Store Manager
2 weeks ago
Store Manager – (Full-Time)Location: Madison, AL Pay: $17hr + Monthly Bonus PotentialWe are hiring a reliable and hands-on Store Manager to oversee daily operations. This is a key leadership position responsible for managing our retail team, coordinating deliveries, ensuring smooth vendor operations, and maintaining an organized and customer-ready showroom. Our store sells furniture, flooring, and mattresses—with plans to grow.Key Responsibilities:Operations & Supervision:Open and close the store daily and manage showroom condition.Supervise and support the sales team and delivery crew.Ensure all products on the floor are accurately tagged and priced.Assign and monitor daily cleaning and maintenance tasks (showroom, bathrooms, etc.)Vendor & Inventory Coordination:Place and track furniture and flooring orders with vendors.Maintain records of delivery schedules and lead times.Organize and manage incoming inventory and warehouse flow.Customer Service & Issue Resolution:Handle customer escalations, warranty claims, and delivery issues.Respond to messages or follow-ups from online leads (Facebook, Text, etc.).Ensure claim forms and issue logs are completed and followed up on.Delivery & Installation Scheduling:Coordinate all furniture deliveries with the in-house crew.Schedule flooring measurements or installations (initially handled externally).Ensure delivery dockets are complete and filed properly.Reporting & Team Leadership:Track store KPIs including sales performance, open orders, and pending deliveries.Conduct regular one-on-one or team check-ins.Train new hires on store processes and customer service standards.Requirements:Experience in retail, store management, or operations (furniture or flooring a plus).Strong organization and communication skills.Comfort with using POS systems, task tracking, and simple spreadsheets.Fluent in English (Spanish is a plus).Leadership mindset with the ability to manage multiple priorities.Compensation & Benefits:$17/hr Monthly performance-based bonus.Opportunity for advancement as store operations grow. About Madison Home Furniture: Who We Are:Hot Buys Furniture is a premier furniture retailer dedicated to providing our customers with stylish, high-quality furnishings at unbeatable prices. With a wide range of products from classic to contemporary, we are committed to helping our customers create their dream spaces.
