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Front Desk

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Poughkeepsie, United States 42 North Dental Full time

Overview This is Part-Time Front Desk role.42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in personSchedule and confirm appointmentsReview and educate patients on treatment plans and financial responsibilitiesAccurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient informationRespond to and reply to requests for informationMaintain strict compliance to HIPPA and patient privacyPerform other related job duties as assigned Qualifications Excellent customer service skillsClear speaking and telephone voicePositive attitude and energetic personalityComfortable in computerized environmentAbility to multitask