Aviation Customer Support Specialist
1 week ago
WHO WE ARE Epic Aircraft is a leading manufacturer of high-performance, all-carbon fiber, single-engine turboprop aircraft. Our commitment to innovation, safety, and excellence has established us as a key player in the aviation industry. Headquartered in the stunning city of Bend, Oregon, we offer a vibrant work environment surrounded by breathtaking natural beauty and outdoor recreational opportunities. We're seeking talented and creative individuals who are interested in pursuing a career in the aerospace industry. WHAT YOU'LL DO As a member of Epic Customer Support, the Customer Support Representative will act as a front-line liaison for Epic E1000 owners and authorized service centers by coordinating customer communications, managing service timelines, and supporting maintenance logistics. This role blends technical support awareness with strong administrative and customer service skills to ensure a seamless ownership and service experience. Other expectations may include: Coordinate communication between aircraft owners and service centers throughout maintenance events Generate and distribute quotes, work orders, and invoices Track inspection due dates, logbook entries, and regulatory compliance Manage and route AOG support requests, following through on logistics Assist in onboarding new owners, including documentation and training program access Escalate technical concerns to appropriate internal departments (Field Support, Engineering) Document service history and customer touchpoints in the CRM system Support warranty tracking and submission workflows WHAT YOU BRING TO THE TEAM 2+ years in aviation-related customer service, aircraft maintenance admin, or aviation-related operations A&P license is highly desirable PT6 or turbine experience is highly desirable Aviation background (especially General Aviation or maintenance support) Strong communication and organizational skills Comfortable interfacing with aircraft owners/operators and technical staff Detail-oriented, self-directed, self-motivated, and prompt Strong time management skills Friendly personality and good communication skills Ability to stay organized and deliver in a fast-paced environment Basic computer skills Must be authorized to work in the U.S. for any employer without sponsorship now or in the future WHAT'S IN IT FOR YOU Entry to mid-level Customer Technical Support position Competitive wages: Contingent upon experience On-the-job training and advancement opportunities Shift: Monday–Friday 7:30 am – 4:00 pm Three weeks of paid time off. Includes a paid week off between Christmas and New Year Seven paid holidays Discretionary year-end bonus 100% paid health, vision, and dental benefits for employees & 50% for dependents 401K retirement plan with a 3% matching program Pay increases based on performance Friendly team environment and fun company events Note: Relocation will not be provided for this position Epic Aircraft does not accept 3rd party agency staffing/hiring solicitation requests
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Aviation Customer Support Specialist
3 weeks ago
Bend, United States Epic Aircraft Full timeWHO WE ARE Epic Aircraft is a leading manufacturer of high-performance, all-carbon fiber, single-engine turboprop aircraft. Our commitment to innovation, safety, and excellence has established us as a key player in the aviation industry. Headquartered in the stunning city of Bend, Oregon, we offer a vibrant work environment surrounded by breathtaking natural...
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Aviation Customer Support Specialist
1 day ago
Bend, OR, United States Epic Aircraft Full timeWHO WE ARE Epic Aircraft is a leading manufacturer of high-performance, all-carbon fiber, single-engine turboprop aircraft. Our commitment to innovation, safety, and excellence has established us as a key player in the aviation industry. Headquartered in the stunning city of Bend, Oregon, we offer a vibrant work environment surrounded by breathtaking natural...
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Aviation Support Specialist
1 week ago
Bend, United States Oregon Staffing Full timeAviation Support Specialist The Aviation Specialist is responsible to provide administrative support for COCC's Aviation Program. Essential duties and responsibilities include: General Functions: Work with the Aviation Operations Specialist to provide support for their various responsibilities. Provide administrative support to full and part-time faculty....
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Aviation Support Specialist
2 weeks ago
Bend, United States Oregon Staffing Full timeAviation Support SpecialistThe Aviation Specialist is responsible to provide administrative support for COCC's Aviation Program. Essential duties and responsibilities include:General Functions:Work with the Aviation Operations Specialist to provide support for their various responsibilities.Provide administrative support to full and part-time faculty.Provide...
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Customer Support Specialist
4 weeks ago
Bend, United States Epic Aircraft Full timeWHO WE ARE Epic Aircraft is a leading manufacturer of high-performance, all-carbon fiber, single-engine turboprop aircraft. Our commitment to innovation, safety, and excellence has established us as a key player in the aviation industry. Headquartered in the stunning city of Bend, Oregon, we offer a vibrant work environment surrounded by breathtaking natural...
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Airside Experience Specialist
3 weeks ago
South Bend, United States Signature Aviation Full timeJob Description The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient...
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Customer Service Support Specialist
3 weeks ago
West Bend, United States Extension, Inc Full timeExtension is seeking a Customer Service Advisor for a DIRECT HIRE opportunity with one of our clients located in West Bend, WI. About Our ClientLeader in the industry!Excellent benefit offerings!Collaborative environment Key Objectives / Role ResponsibilitiesSupport and advise the dealer and key accounts on troubleshooting of the machines.Structure solutions...
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IT Support Specialist
4 weeks ago
Bend, United States Mosaik Medical Full timeThe IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers. ResponsibilitiesPrioritize and resolve technical issues submitted by staff...
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IT Support Specialist
4 weeks ago
Bend, United States Mosaic Medical Full timeDescription The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers. Responsibilities Prioritize and resolve technical issues...
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IT Support Specialist
22 hours ago
Bend, OR, United States Mosaic Medical Full timeDescription The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers. Responsibilities Prioritize and resolve technical issues...
