Technical Services Manager

📍 Location: Lititz, PA | 💰 Pay Range: $80,000-$96,500 per year 💡 Technical Services Manager - Video– Lead the Vision. Elevate the Standard. Deliver the Experience. At EventEQ, we’re not just about lights—we’re about illuminating moments that matter. Whether it’s a large-scale corporate event, a concert, or a live broadcast, our video systems bring creative visions to life. We’re currently seeking a Technical Services Manager - Video to serve as the strategic bridge between our internal teams and external clients—guiding people, gear, and ideas toward show-stopping results. If you're a technical leader who thrives in a dynamic, people-first environment—and you understand that successful events are built on planning, precision, and partnership—this is the role for you. Who We Are EventEQ, part of the Entertainment Technology Partners (ETP) family, specializes in delivering impactful live event experiences with top-tier audiovisual services. We believe in collaboration, sustainability, and doing work that creates a lasting impression. At EventEQ, every light we place is a reflection of our commitment to excellence. What You’ll Be Doing As the Video Service Manager, you’ll oversee the technical planning, staff coordination, and execution of video services across our event portfolio. You’ll ensure quality, efficiency, and innovation from concept to show close. 🗂 Administrative Leadership ✅ Collaborate with internal teams to maintain technical excellence across video services✅ Review show quotes to confirm proper equipment usage and technician assignments✅ Recruit, recommend, and retain qualified full-time and freelance video technicians✅ Monitor technician scheduling and manage quality control workflows✅ Participate in venue walk-throughs to identify technical requirements and constraints✅ Build collaborative relationships with video leads across other ETP brands 🎨 Design & Planning ✅ Evaluate client needs, assess feasibility, and recommend design solutions within venue limitations✅ Plan equipment use and placement to achieve creative and technical goals✅ Manage the Technical Design Services process with cross-departmental coordination 🔧 Technical Oversight & Staff Development ✅ Provide hands-on technical guidance to ensure consistent show quality✅ Ensure proper technical documentation is prepared for show prep and site execution✅ Assess and recommend training opportunities for technicians and QC staff✅ Contribute to the development and delivery of ongoing training programs✅ Support technicians with advanced troubleshooting and escalation needs✅ Review post-show reports to resolve technical, customer, or logistical issues Additional responsibilities may be assigned to meet evolving business needs. What We’re Looking For 🔹 Proven experience in event video services and/or AV production management🔹 Strong understanding of technical video design, equipment, and troubleshooting🔹 Effective communicator with a leadership mindset and cross-functional coordination skills🔹 Comfortable navigating both the strategic and hands-on aspects of production🔹 Experience managing crews, workflows, and quality assurance in a fast-paced environment🔹 Commitment to client satisfaction, safety, and continuous improvement Why Join EventEQ? ✨ Creative Ownership – Drive design and execution on high-impact events✨ Growth Opportunities – Be a leader in a growing organization with room to advance✨ Comprehensive Benefits – Medical, dental, vision, life & disability insurance, flexible spending account, 401(k) with company match, and generous PTO starting at 12 days + 8 holidays✨ People-First Culture – Work with teams who value creativity, inclusion, and sustainability✨ Purpose-Driven Work – Contribute to shows and experiences that inspire audiences nationwide EventEQ is a Tobacco-Free and Drug-Free Workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws including FMLA. Learn more about FMLA . 🎛 Ready to light the path forward? Apply now and lead with purpose at EventEQ.