Customer Care Coordinator

1 week ago

Woodbridge, Connecticut, United States Jushi Full time
Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc. ) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Coordinator, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Coordinator is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Coordinator conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.WHAT YOU WILL DO
  • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
  • All other job duties as assigned
WHAT WE ARE LOOKING FOR
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Minimum of 2 years' experience in a call center setting.
  • Excellent computer, language and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone
  • Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
  • Constantly perform desk-based computer tasks
  • Frequently sitting
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k). BONUS DUTIES YOU SHOULD UNDERSTAND Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice. Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

PI266887831

  • Care Coordinator- Bilingual/Vietnamese

    1 week ago

    Woodbridge, Connecticut, United States NOVA Home Health Care Full time

    Care Coordination Role at Nova Home Health CareJob SummaryWe are seeking a talented Bilingual/Vietnamese Care Coordinator to join our team in Fairfax. As a key member of our staff, you will be responsible for coordinating care services and ensuring seamless relationships between clients and field personnel.ResponsibilitiesMatch caregivers with clients based...

  • Care Coordinator- Bilingual/Vietnamese

    1 week ago

    Woodbridge, Connecticut, United States NOVA Home Health Care Full time

    Care Coordinators play a vital role at Nova Home Health Care, ensuring the best possible outcomes for our clients. As a Bilingual/Vietnamese Care Coordinator, you will be responsible for coordinating care services in the Fairfax office. This dynamic position offers a work-life balance and provides opportunities for professional growth.Key...

  • Care Coordinator- Bilingual/Vietnamese

    2 days ago

    Woodbridge, Connecticut, United States NOVA Home Health Care Full time

    About Nova Home Health CareWe are a purpose-driven company that makes a difference in the lives of seniors in our community. As the largest privately-owned home care company in the mid-Atlantic, we continue to grow as part of an ambitious expansion plan.Job Title: Bilingual/Vietnamese Care CoordinatorThis role is cross-trained to be an effective team member...

  • Construction & Facilities Coordinator

    1 week ago

    Woodbridge, Connecticut, United States GoHealth Urgent Care Full time

    Position Summary: JOB SUMMARY The Construction and Facilities Coordinator supports the corporate mission of providing the public access to health care by coordinating the real estate, design, construction, and maintenance of our centers. This position requires a person to take ownership of the process and drive our external vendors to completion. They...

  • Construction & Facilities Coordinator

    1 week ago

    Woodbridge, Connecticut, United States GoHealth Urgent Care Full time

    Position Summary:The Construction and Facilities Coordinator plays a crucial role in supporting the corporate mission of providing public access to healthcare by overseeing real estate, design, construction, and maintenance of our centers. This position requires an individual to take ownership of the process and drive external vendors to completion.This team...

  • Care Coordinator- Bilingual/Vietnamese

    7 days ago

    Woodbridge, Connecticut, United States NOVA Home Health Care Full time

    About Nova Home Health CareWe are a purpose-driven organization dedicated to providing exceptional home care services to seniors in our community.Our MissionTo deliver high-quality, compassionate care that improves the lives of our clients and their families.Job SummaryThis role requires a talented Bilingual/Vietnamese Care Coordinator to join our team in...

  • Care Coordinator- Bilingual/Vietnamese

    7 days ago

    Woodbridge, Connecticut, United States Nova Home Health Care Full time

    Care Advantage is a TOP WORKPLACE award recipient, as well as being voted BEST IN HOME CARE. We offer purpose-driven work, and the opportunity to make a difference in the lives of seniors in our community. We are the largest privately-owned home care company in the mid-Atlantic, and the future looks bright indeed, as we continue to grow as part of an...

  • Care Coordinator- Bilingual/Vietnamese

    1 week ago

    Woodbridge, Connecticut, United States NOVA Home Health Care Full time

    Care Advantage is a TOP WORKPLACE award recipient, as well as being voted BEST IN HOME CARE. We offer purpose-driven work, and the opportunity to make a difference in the lives of seniors in our community. We are the largest privately-owned home care company in the mid-Atlantic, and the future looks bright indeed, as we continue to grow as part of an...

  • Client Care Coordinator

    4 days ago

    Woodbridge, Connecticut, United States beBee Careers Full time

    We are seeking a talented Care Coordinator who can excel in a fast-paced environment. As the face of the company, you will be responsible for creating a warm welcome for new clients and providing exceptional customer service. This role requires strong communication and interpersonal skills, with the ability to build trust and rapport with clients and...

  • Care Coordination Specialist

    1 week ago

    Woodbridge, Connecticut, United States beBee Careers Full time

    Job DescriptionWe are seeking a skilled Care Coordination Specialist to join our team. As a key member of our healthcare team, you will be responsible for ensuring seamless transitions of care for our patients.Key Responsibilities:Assess patient population and develop effective discharge plans in collaboration with the healthcare team.Facilitate involvement...