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Scheduler- Staff Coordinator
2 weeks ago
Job Type: Full-time, 32-40hr
Salary: $17.34-$18 per hour
Work Location: In person/Office - 901 Anderson Dr., Green Bay, WI
Scheduling Coordinator for Non-Medical Home Care Company
Responsibilities:
Manage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matchesFast-paced, rapidly changing environment, multiple projects going simultaneouslyNegotiate availability and shift assignments with CaregiversWork with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours workedMonitor service hours of Caregiver to limit overtime payUtilize independent judgment to problem solve Caregiver, client, and staffing concernsAccurately log activity in the databaseIncrease loyalty by consulting with clients to better meet their needsIdentify opportunities to increase client service hoursParticipate in Caregiver, Admin and other meetings as neededAll other duties as assignedMinimum Qualifications:
Strong computer skills with proficiency in software applications, such as Word and ExcelDemonstrated ability to work independently and use sound judgment and discretion successfullyProfessional verbal and written communication skills with the ability to listen effectivelyExcellent organizational and time management skillsAttention to detail and accuracyAbility to quickly establish rapport and build relationshipsProven creativity and problem solvingEstablished professionalism, integrity and fair-mindednessAbility to successfully navigate multiple priorities in a fast-paced environmentMaintain regular attendance to execute job responsibilitiesHome Instead in Green Bay, WI is looking for a positive, friendly Scheduler - Staff Coordinator (SC) who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you This person is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers and talking on the phone.
Core Value: At Home Instead we only have one core value, Love (v) or Love the verb, demonstrated by our eight key attributes: Patience, Kindness, Humbleness, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment.
Core Purpose: To Teach Others About Love (v)
Job Type: Full-time, 32-40hr
Salary: $17.34-$18 per hour
Work Location: In person/Office - 901 Anderson Dr., Green Bay, WI
