Dining Room Captain at Castle Hill Inn

3 days ago


Newport News, Virginia, United States newport restaurant group Full time

Description

Castle Hill Inn is looking for a Dining Room Captain to join the team in our fine-dining room, Aurelia.

Residing inside the historic Agassiz Mansion at Castle Hill Inn, The Forbes and Relais & Chateaux restaurant Aurelia is the next evolution in Castle Hill's culinary journey – one that has been lauded as one of the best dining experiences in New England. Nestled on forty magical acres, the property has been the backdrop of memorable occasions for more than a century. Castle Hill Inn is proud to be part of the Newport Restaurant Group

About the Position: In the Aurelia Captain Role, you will provide high-quality customer service to our dining room guests.

About You : You are passionate about food, have high-volume line and production experience, and are dedicated to the highest quality of execution, cleanliness, organization and team leadership

Essential Duties:

Coordinate service responsibilities of support roles Coordinate beverage pairings with Sommelier Consistently gauges level of guest satisfaction through table maintenance and dialogue with the guest Communicate effectively with guests and other team members to ensure timing standards are maintained Possess a complete understanding of all culinary and beverage descriptions Coordinate setup in dining rooms for Aurelia service Complete Daily Side work as assigned

Compensation and Benefits:

Competitive compensation $35-$40/Hour Sick and Vacation paid time off Excellent health, dental and vision benefits with a flex spending account option HRA Ability Assist (EAP) Employee Ownership Opportunities Great 401k match 35% discount when dining in our locations Perk Spot Options Discounted BJ's membership Holiday Appreciation Bonus

About   Newport Restaurant Group:  We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you'll not just be an employee — you'll be eligible to become an owner in the company. Really, there's no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.

Qualifications

Qualifications:

Must have flexible schedule to work during days, nights, weekends, and some holidays as needed Outstanding customer service skills Must be able to take orders with accuracy and efficiency 3-5 years of relevant experience is preferred

Skills & Abilities:

Strong communication skills Must be able to stand for long periods of time Ability to lift and move 25-50 pounds Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships

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