System Technician Lead

3 days ago

Boardman, United States Armstrong Group Full time

Position Summary The position of System Technician Lead will oversee the day-to-day technical and plant maintenance and operations of the HFC and FTTH plants, head ends, hub sites and other facilities as required. Responsibilities Prioritizing, scheduling and reporting of system maintenance activities to achieve system goals Work in a team environment with installation, construction and inventory leads to complete critical projects on time Perform proof of performance scheduling, testing, reporting, and documentation Work directly with corporate engineering to prioritize, plan and deploy system augments Monitor all NOC reports, service call sheets and system problem reports, responding as required to maintain network integrity Participate in and execute required and random weekly/monthly EAS testing and statewide reporting Schedule, provide and recommend technical training for technicians Support technicians after-hours Participate in on-call rotation Qualifications 3+ years system maintenance experience preferred Strong knowledge and experience working with fiber; splicing and troubleshooting Detailed knowledge of signal level meters Ability to work as team leader or independently as required by current priorities General PC knowledge; MS Excel, Word, PowerPoint preferred Detail oriented: Exceptional organization and record keeping skills Must be self- motivated, have a positive attitude and a strong desire to learn new technologies and equipment Excellent customer interaction skills SCTE and NCTI completions preferred Company Information Founded in 1963, Armstrong is now the 12th largest cable telecommunications company in the United States. Throughout our more than 50 years in cable television, we’ve been a leader in innovation and technology. Using fiber optics and advanced technology, our networks are designed to provide leading-edge services and high reliability. Every year, we invest and work hard to outpace technological advancements in an ever-changing industry. Armstrong is an Equal Opportunity Employer.

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