Security Supervisor MCC Command Center

Overview :Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.”Job Summary:Our Account Managers support Harvard Protection in our goal of providing best in class security and life safety services. Our Managers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. Site Account Managers are responsible for the day-to-day leadership and management of the single customer account(s) they are assigned. Essential Duties and Responsibilities A true Leadership and Difference making positionEnsure quality services are provided to meet customer expectations and contract requirements by regularly managing, directing, inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility/buildingPerform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staffMonitor and develop staff performance to include supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning workMaintain up to date and accurate timekeeping systems and records for staffProvide recommendations for positive and negative personnel actions for those staff members under his/her direct supervisionProvide immediate response to emergencies and issues that ariseFollow and coordinate established emergency response, action planning and proceduresMaintain 24 / 7 availability and to the customer account(s) assignedOversee the Business Continuity Program, while working in collaboration with all teams to ensure support of business continuity requirements for the company and customer account(s) Management of compliance and regulatory mattersInitiate preliminary investigations into incidentsPrepare reports on accidents, incidents, and suspicious activities, as requiredPrepare required weekly, bi-weekly and monthly manager reportsFacilitate training as required per the contractual agreement; to include CPR/First Aid/AED, additional state, local certificationsAssist to lead in the procurement process and maintenance of uniforms and equipmentMaintain professional working relationships with local, state, and federal law enforcement agencies The essential duties and responsibilities may differ by customer location assigned Knowledge and Skill Requirements State or municipality mandated security officer licensesCandidates should possess some of the following verifiable experiences;Advanced education degreeCriminal Justice degree or law enforcement related degree 3-5 years civilian law enforcement, or private or corporate security experience or military experience with a favorable dischargeMust have a security guard license or be able to obtain one within an acceptable periodStrong interpersonal communication skillsExcellent time management skills and the ability to prioritize and problem solveGood computer skills including Microsoft OfficeAdditional knowledge within a computerized scheduling operating system is helpful Compensation Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.