Asst. Customer Service Supervisor, Veterinary Medicine

Join Our Team as an Assistant Client Care Supervisor – Bulger Veterinary Hospital, Lawrence, MAAre you a motivated leader with a passion for people and pets? Bulger Veterinary Hospital is looking for an Assistant Client Care Supervisor to support and inspire our Client Care and Hospital Service teams. Help us deliver exceptional experiences for every client and patient while growing your leadership skills in a collaborative, supportive environment.Compensation:$26 - $32 based on knowledge and experienceSchedule:Tuesday/Saturday: 4p – 1aWednesday/Friday: 12p – 9pWhy You’ll Love This Role:Assist in coaching, motivating, and training our front-desk and hospital service staff.Support the Client Care Supervisor in scheduling, staffing, and smooth daily operations.Handle sensitive client situations with compassion and professionalism.Contribute to staff development, performance reviews, and team growth.Who You Are:3+ years in client care, veterinary reception, medical office, or customer service.Demonstrated leadership or supervisory experience.Excellent communicator, problem-solver, and positive team player.Flexible with schedule, including nights, one weekend shift per week, and up to three holidays per year.Why You’ll Love Working HereYou’ll be part of a team that values collaboration, respect, and humor (yes, we laugh here—even on busy days)You’ll have a voice in how we grow and improveYou’ll get to make a difference every day—not just for pets, but for the people who love themFull-Time BenefitsCSR Certificate ProgramUniform AllowancePaid Time Off16 Week VTNE Study Group ProgramMedical, Dental, Vision401(k) with employer matchingEmployee Pet DiscountShort & Long-Term DisabilityHealth Savings & Flexible Spending AccountsLife InsuranceEmployee Referral ProgramEmployee Assistance ProgramRelocation Assistance for the right personAccess to VetBloom for RACE-approved continuing education and trainingAccess to VetGirl SubscriptionPartnership with Penn Foster Veterinary Technology program, including scholarshipsLicense application and renewal reimbursement for RVTs.Financial support and onsite mentorship for those pursuing VTS certificationWhy Choose Bulger?Comprehensive Care: From General Wellness to Specialty Medicine in Ophthalmology, Surgery, Anesthesia, Internal Medicine, and Cardiology, we cover it all.Collaborative Environment: Work alongside skilled professionals who share your dedication to high-quality care and patient well-being.State-of-the-Art Facilities: Join a cutting-edge hospital equipped to handle any situation, with the latest technology and resources.CTDigital RadiographyUltrasound: Abdomen, Cardiac, Thoracic, MusculoskeletalVideo Scoping: Cystoscopy, Endoscopy, Rhinoscopy, and moreMinimally Invasive Surgery: Arthroscopy, Laparoscopy, ThoracoscopyOphthalmic Diode Laser System, Phacoemulsification surgery, Operating MicroscopeTransfusion MedicineElectromyography (EMG)Echocardiogram & Electrocardiogram (ECG)Spinal TapIf you’re ready to combine your leadership skills with your passion for client care, we’d love to meet you.For more information about our hospital, please visit  Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse