Supervisor Retail

Job DescriptionAs a Retail Supervisor, you will provide leadership, direction, and resources to manage retail stores, daily operations, and special projects in the theme park.Track and maintain daily, weekly, and monthly sales results. Ensure proper discounts are applied, and clearance items are marked correctly to meet inventory goals.Be familiar with daily, weekly, monthly, and year-end sales goals and ensure they are met.Minimize financial losses by maintaining compliance with internal, external, and Loss Prevention standards.Maximize guest service through effective scheduling and ensure compliance with guest service standards, including greetings and positive interactions. Develop and maintain project labor budgets, assist with operating budgets, and adjust operations to control costs.Manage team member performance through coaching and counseling.Maintain training programs on guest engagement, product knowledge, sales skills, store operations, and safety.Lead workforce planning, reward and recognition initiatives, employee events, and action planning for employee satisfaction.Ensure the store environment is professional and upholds high-quality standards. Maintain housekeeping and shop-keeping standards.Collaborate with Senior Management and the Visual Merchandising Team to ensure merchandise replenishment aligns with the product vision.Implement merchandise presentation standards to maximize sales potential.Provide input to distributors on merchandise assortments and inventory levels.Share insights with Senior Management to develop and refine the merchandise strategy.Ensure merchandise clarity and consistency to highlight and maximize sales potential.Maintain store signage kits and standards.Share information with peers to build camaraderieProvide support for special events and projects, venue supervision, etc.QualificationsQUALIFICATIONS Basic Requirements:2+ years of Retail management experience, including managing a team of 20+ employees.Knowledge of Microsoft systems (Word, Excel, Outlook, etc.)Must be available to work on weekends, holidays, and nights as needed.Must have excellent oral and written communication skillsAble to work outdoors in various weather conditions and walk/travel to multiple venues throughout the day.Focused on providing excellent guest serviceStrong administrative, organizational, problem-solving, and project management skills.Desired Characteristics:Self-starter and motivatedAbility multi-task and manage multiple projectsExperience in Point Of Sale (POS) and Inventory SystemsAble to create and deliver presentationsBachelor’s Degree preferredPrevious experience in creating and managing sales budgets, including revenue, cost of goods, labor, etc.Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the of the Careers website. Salary range: $$ Additional InformationAs part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilityS.