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Program Analyst
3 weeks ago
General Job Information The Child and Family Services Agency (CFSA) is a cabinet-level agency within the District of Columbia government, committed to the safety, permanence, and well-being of children and families residing in the District of Columbia. Charged with protecting child victims and those at risk of abuse and neglect, CFSA fosters collaborations within its administrations to deliver exceptional family-focused services to the community and its residents.Job SummaryThis position is located in the Policy, Planning, Program Support, and Licensing Administration (OPPPS), of the Child and Family Services Agency (CFSA). The Program Analyst is responsible for federal and local data report writing, data analysis, and synthesis. The position requires the collection and analysis of qualitative and quantitative information and data to assist CFSA's internal and external organizational partners in making informed decisions regarding the Agency’s programs, resources, and clients. This position serves as the central liaison for data collection across OPPPS and the Agency to support the Agency’s Continuous Quality Improvement (CQI) functions; develops and monitors the implementation of improved program designs and operations to include critical analysis and evaluation of projected and actual effectiveness of current and proposed program activities; and completes special assignments and projects for senior management and provides advice, guidance, and technical assistance to agency officials and managers.Duties and ResponsibilitiesThe Program Analyst duties and responsibilities include but are not limited to: Plays a key role in the participation, planning, drafting, and submission of federal and local reports. Leads on preparation of federal data submissions and Agency compliance metrics. Collects, reviews, and analyzes data for several Agency programs including but not limited to, the Child and Family Services Plan (CFSP), the Annual Public Services Plan (APSR), the Child and Family Services Review (CFSR), the Program Improvement Plan, Agency Annual Public Report (APR) and other reports. Participates in related qualitative case reviews. Teams with staff from other Agency divisions to obtain information for data and report submissions. Collaborates with CFSA’s Child Information Systems Administration (CISA) and other pertinent staff to analyze Agency data collection. Establishes the methodology for evaluation of program outcomes, including quantitative and qualitative method development (, survey protocols, interview protocols, tools creation, instrument development, or other similar functions). Conducts complex critical analyses and evaluations of projected and actual effectiveness of current or proposed program activities. Prepares programmatic reports, justifications, charts, graphs, and statistical and narrative data for internal and external audiences. Plans, develops, and implements a system for obtaining and providing data required for planning. Assists in the development of strategic plans for assigned programs. Determines program objectives and defines program policies and procedures. Forecasts and estimates program requirements. Designs systems to capture performance data and conducts various analyses on collected performance data. Recommends, implements, and monitors changes in work processes to measure and ensure stated performance outcomes are achieved. Prepares various reports on performance outcomes. Reviews data to help managers in identifying resource needs and budget forecasting. Assists in the Agency’s automated database development and related systems configuration to generate relevant data for data-based decision-making. Performs other job-related duties as assigned.Qualification and EducationRelevant Batchelor’s degree in a field related to social work, public policy, or public administration, and three years of direct experience related to federal compliance, report writing, project management, and data collection and analysis is highly preferred.Must possess at least one (1) year of specialized experience equivalent to the grade 11 level in the District of Columbia government service or its non-District equivalent. Specialized experience is experience which is directly related to the position and has equipped the individual with the comprehensive knowledge, skills, and abilities to successfully perform the duties of the position including but not limited to: Applying qualitative and quantitative techniques for collecting data and measuring effectiveness, efficiency, and productivity of assigned programs. Making recommendations relative to the data and program analysis. Drafting and editing of reports and presentations incorporating data visualization toolsProficiency in Microsoft Office Suite (Word, Excel, Power Point, Teams) required; proficiency in database and dashboard development (, Quickbase, Tableau) and quantitative and qualitative software (, SPSS, SAS, NVivo) is preferred.Knowledge of child welfare or human services population needs and federal child welfare requirements is preferred.Licenses and CertificationsNoneOther Significant FactorsTour of Duty: (Standard Tour of Duty) Monday - Friday, 8:15 – 4:45 ;Promotion Potential: NoneCollective Bargaining Unit: This position is covered under a collective bargaining agreement. Duration of Appointment: Career Service– Regular Pay, Plan, Series & Grade: CS-343-12 Position Designation: This position is designated as “security” sensitive per DPM Chapter 4 (Suitability). The incumbent is subject to a criminal background check, traffic records check, and consumer credit check (as applicable), reasonable suspicion drug and alcohol test, and post-accident or incident drug and alcohol test.Residency Preference: Applicants claiming "Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of (7) years. Failure to do so may result in forfeiture of employment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Closing Statement: Official Job Offers are made by Child and Family Services Agency.Closing Statement: Official Job Offers are made by Child and Family Services Agency.
