Assistant Manager

At Keller Williams, success is built on the pillars of people, training, and culture. As our Assistant Market Center Administrator, you'll play a crucial role in ensuring smooth and efficient daily operations. You'll support our Market Center Administrator in managing operations, finances, and agent services. Your efforts will help maintain our reputation as the most agent-centric company in real estate. If you're detail-oriented and tech-savvy, and you thrive in a fast-paced environment, this role offers you the chance to contribute to our culture of collaboration and excellence.By joining our team, you'll be part of a collaborative leadership group that values growth and operational excellence. You'll be instrumental in supporting our agents as they build their businesses and lives. We're looking for someone who is passionate about real estate operations and eager to make an impact. This is your opportunity to grow within a company that prioritizes leadership development and career advancement. Let's work together to create a thriving environment where every team member can succeed.Compensation:$22 - $23.50 hourlyResponsibilities:Financial & Accounting SupportAssist the MCA with monthly financial transmittals, reports, and reconciliations.Process commissions accurately through KW Command and ensure timely agent payment.Manage agent billing, fees, and cap tracking.Reconcile deposits, receipts, and expense reports.Support the preparation of monthly P&L and financial statements for leadership and ALC review.Maintain compliance with KWRI accounting standards and Market Center policies.Compliance & Transaction ManagementReview transaction files for accuracy and compliance with KW and state regulations.Communicate with agents to correct or complete required documentation.Assist the Broker of Record in maintaining audit-ready records.Manage both digital and physical file systems for transactions.Agent Services & SupportOnboard new agents, ensuring proper setup in KW systems and billing.Offboard departing agents, ensuring compliance and closure of financial obligations.Maintain accurate agent rosters, commission plans, and records.Provide responsive, high-quality support to agents regarding office systems and policies.Technology & Systems AdministrationMaintain data accuracy across KW systems (Command, myKW, BrokerMetrics, etc).Assist agents with Command onboarding and troubleshooting.Generate reports and dashboards for leadership, ALC, and team meetings.Operations & Office ManagementSupport daily Market Center operations, vendor relations, and office logistics.Help coordinate meetings, training events, and culture initiatives.Back up the MCA during absences or periods of high transaction volume.Communication & CultureFoster a positive, collaborative, and culture-rich office environment.Assist with internal communications, recognition, and KW Cares initiatives.Support leadership and ALC with meeting preparation and follow-up.Qualifications:Skills & QualificationsPrior bookkeeping, administrative, or office management experience required.Knowledge of real estate transactions, accounting, or compliance preferred.Proficiency in KW Command, myKW, Courted, or similar systems is a plus.Strong organizational, analytical, and problem-solving skills.Excellent written and verbal communication.High attention to detail and confidentiality.Team-oriented with a strong customer service mindset.Being able to work under high stress and multitasking.About CompanyWhy Keller WilliamsAt KW, we believe success is achieved through people, training, and culture. You’ll be joining a collaborative leadership team that values growth, leadership development, and operational excellence.If you’re organized, numbers-driven, and passionate about supporting others’ success, this is your opportunity to grow within the most agent-centric company in real estate.