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Retail Shop Manager on Duty, Darien
2 weeks ago
Job Description We are looking for energetic, creative, and enthusiastic Retail Shop Managers-on-Duty to join the Equinox team at its state-of-the-art locations in Darien. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. Responsibilities include, but are not limited to the following: SALES & SERVICE:Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)Coaches and develops Style Advisors in selling tactics, tools and understanding key business metricsEnsure an unparalleled customer experience for all visitors to The Shop and to EquinoxMaintain knowledge of all club and Shop services, programs and productsOPERATIONAL EXCELLENCE:Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policiesEnsures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasksAssists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staffAssists Regional, District and/or Area Shop Manager with scheduling and shift coveragePRODUCT & PRESENTATION:Ensures that both The Shop and the Shop staff is reflective of the company brand standards; , through proper execution of merchandising and marketing direction, and through adherence to The Shop dress codeEnforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockroomsPROFESSIONAL DIMENSION:Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clientsMaintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spiritComplies with and enforces all company policies and procedures; embraces and supports company initiativesCommunicates clearly and effectively at all levels with both tact and diplomacy QualificationsTo successfully perform in this role, the individual should meet the following minimum requirements and qualifications:Proven leadership ability, and the ability to take directionExperience in a customer service business; preferably in retailHardworking and diligent, possessing both honesty and personal integrityExcellent time management, organizational, problem solving and communication skillsAbility to utilize new techniques and ideasBe available to work a varied schedule, based on the needs of our unique retail businessEssential Physical Requirements:Standing, sitting, and walkingSquatting, bending, and reachingAdditional InformationAS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:We offer competitive salary, benefits and industry leading commission opportunities for club employeesComplimentary Club membership30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop itemsThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Equinox is an equal opportunity employer.
