Wellness Specialist DT

DEPARTMENT: 17095 - WellnessLOCATION: 399 9th Street North, Naples, FL, 34102WORK TYPE: FULL TIMEWORK SCHEDULE: VariableABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.JOB SUMMARYThe Wellness Specialist assists in the planning and development of a wide variety of health/fitness related programs. Additionally, this position interacts to a great extent on a one-on-one basis with members. ESSENTIAL DUTIES AND RESPONSIBILITIESOther duties may be assigned. · Utilize American College of Sports Medicine (ACSM) guidelines to develop safe and effective personal exercise programs based on client’s current and past health conditions and health goals. · Provide individualized exercise programming, program progression and monitoring during exercise of physical therapy graduates, cardiac rehab graduates, concierge medicine members and other special populations. · Utilize ACSM guidelines to administer fitness testing services to include sub-maximal and maximal graded exercise tests as well as strength, flexibility and body composition tests. · Provide one-on-one instruction on proper use of exercise equipment for optimal benefits based on health status and goals. · Provide excellent customer service to all Center members and guests according to NCH core values. · Assists Program Coordinators in planning and presenting appropriate fitness/wellness programs to NCH employees and Center members/guests. · Markets Center programs internally and externally to drive attendance and achieve revenue goals. · Supervises member/guest activities on fitness floor to support safety. · Attains and maintains a thorough working knowledge of each piece of exercise equipment and communicates safe usage to Center members/guests. · Conducts fitness equipment orientations for new and existing members · Shares ideas about general Center functions in a positive and supportive manner. · Accepts personal responsibility for professional growth and development. · Understands and enforces Center policies and procedures with members/guests using excellent customer service skills. · Regularly cleans and organizes fitness equipment and workout areas to ensure a safe and healthy environment for Center members/guests. · Understands and utilizes chain-of-command problem solving techniques. · Strives to be flexible, as the need arises, to cover alternate work hours in all areas of the Center. · Demonstrates willingness to cross-train to assist with front desk operations. · Identifies, addresses and resolves member/guest problems or complaints · Maintains a current knowledge of industry developments and new programs and proposes additions, as appropriate to best serve our clientele. · Maintains knowledge of Center programs and services and assists with the marketing and communication to Center members, guests, NCH employees and the community. · Actively assists and supports departmental activities to ensure that operational and salary expenses are equal to or less than approved budget. · Understands the principles and concepts of Performance Improvement. Looks for opportunities and solutions for process improvements and seeks to improve job skills. · Other areas as assigned · This position may be responsible for being the Pool Operator when assigned. *See Pool Operator Job Description for essential responsibilities, education, experience, and requirements. EDUCATION, EXPERIENCE AND QUALIFICATIONS· Minimum of a Bachelor’s degree in Exercise Science, Health Promotion, or a related health and fitness field required. · CPR, AED certification required upon hire. Within 90 days must complete CPR, AED, and First Aid through American Heart Association or American Red Cross.· Minimum of one year experience in a wellness/fitness setting preferred. · Nationally recognized certification (ACSM, NSCA, etc.) strongly preferred. · 6 months fitness testing experience preferred. · Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.