Director, Operations
7 days ago
Job Description:The Director, Operations – Contract Logistics works closely with the organization’s contract logistics customers and internal operations teams to ensure optimal service delivery and ongoing client satisfaction. An experienced operations leader with a client-centered approach, they are responsible for driving service excellence, profitability, customer coordination, and business planning for their assigned account(s). This leader is customer-facing, solutions-oriented, and brings a continuous improvement mindset to contract logistics operations. Responsibilities:Establish and execute operations plans that deliver on customer Key Performance Indicators (KPIs) and business plan objectives.Implement operational best practices and lean principles across the customer’s operations.Implement continuous improvement tools and processes, and develop a continuous improvement culture.Establish Standard Work Instructions and drive safety and process discipline across the operation. Lead customer interactions and ensure alignment in customer expectations and operational capacity.Engage and collaborate with Commercial teams (Sales and Account Management) for escalations, contract discussions, etc.Plan and execute complex operational startups, including service expansions and systems transitions.Participate in defining key performance indicators (KPIs) and cost-to-serve models for assigned account(s).Collaborate with IT, Sales, Finance, HR, and Procurement teams to deliver on operations and business plan objectives.Work closely with executive leadership, providing industry, customer, and operations insights that support business growth.Develop the leaders and teammates within your organization; establish clear goals for all employees and utilize organizational performance processes and tools to guide feedback and coaching. All other duties as assigned to meet evolving business needsQualifications:Education: High School Diploma or General Education Development (GED)/equivalent required; Undergraduate degree (or higher) in Supply Chain Management, Business, or a related field from an accredited college or university preferred. Certification / Licensure: Lean/Kaizen/Six Sigma certifications preferred.Experience: Proven experience in an operations leadership role within a contract logistics setting.Expert knowledge of logistics operations, industry trends, and best practices.Experience with implementing and optimizing Distribution Center (DC) processes and technologies.Demonstrated ability to lead and inspire cross-functional teams.Proficient in lean methodologies and tools.Specialized Technology Skills: Proficiency in Warehouse Management SystemsStrong analytical and problem-solving skills; proficient leveraging data to inform decisions and develop solutions. Excellent communication and interpersonal skills; able to quickly establish trust and communicate complex concepts across diverse audiences. Demonstrated discretion and confidentiality in handling and protecting sensitive informationTechnical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/eventsForward Air is an Equal Opportunity Employer#LI-Onsite #LI-LA1
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Director of Operations
2 weeks ago
Union City, CA, United States gpac Full timeJob Description Well respected mechanical contractor is seeking to hire a dynamic Director of Operations Manager immediately the bay area of California. This company has many years of proven excellence and shows no signs of slowing down!! The Director of Operations is a strategic leadership role responsible for overseeing and optimizing all operational...
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Director, Operations
3 days ago
Union City, United States Forward Air Solutions Full timeThe Director, Operations Contract Logistics works closely with the organizations contract logistics customers and internal operations teams to ensure optimal service delivery and ongoing client satisfaction. An experienced operations leader with a Contract, Operations, Director, Logistics, Continuous Improvement, Operation, Manufacturing, Airline
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Director, Technical Operations
4 days ago
Union City, United States Outform Group Full timeJob Summary The Director of Technical Operations is accountable for establishing the development engineering foundation, production technologies, and operational scalability required to support Outform’s global manufacturing network. This role owns the definition and continuous improvement of technical operations in connection with manufacturing processes,...
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Director, Technical Operations
23 hours ago
Union City, United States Outform Inc Full timeJob SummaryThe Director of Technical Operations is accountable for establishing the development engineering foundation, production technologies, and operational scalability required to support Outform's global manufacturing network. This role owns the definition and continuous improvement of technical operations in connection with manufacturing processes,...
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Director of Operations MEP
2 weeks ago
Union City, United States Jobot Full timeDirector of Operations South Bay 180k to 250k - Mechanical, Plumbing & BAS divisionThis Jobot Job is hosted by: Kelsey BannonAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $180,000 - $250,000 per yearA bit about us:The Director of Operations is responsible for creating structure and driving performance...
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Director of Operations MEP
3 weeks ago
Union City, United States Jobot Full timeDirector of Operations South Bay 180k to 250k - Mechanical, Plumbing & BAS divisionRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.This Jobot Job is hosted by: Kelsey BannonAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your...
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Regional Associate Director, Property Operations
3 weeks ago
Union City, United States MidPen Housing Corporation Full timeA leading community housing organization in California is looking for an Associate Director of Property Operations to oversee the operations of properties in Mountain View, Watsonville, and San Jose. This role involves supervising staff, ensuring regulatory compliance, and maintaining high standards of resident management. The ideal candidate has extensive...
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Regional Director, Behavioral Health Operations
4 weeks ago
Union City, United States National Association of Latino Healthcare Executives Full timeA healthcare organization seeks a Director of Behavioral Health to oversee psychiatric patient care services across multiple facilities in California. This role requires effective management strategies to ensure quality care, compliance with regulations, and development of a competent staff. The successful candidate will be responsible for operational and...
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Director, Operations
4 days ago
Union City, United States Forward Air Full timeJob Description: The Director, Operations - Contract Logistics works closely with the organization's contract logistics customers and internal operations teams to ensure optimal service delivery and ongoing client satisfaction. An experienced operations leader with a client-centered approach, they are responsible for driving service excellence,...
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Director, Operations
3 days ago
Union City, United States Forward Air Full timeJob Description:The Director, Operations - Contract Logistics works closely with the organization's contract logistics customers and internal operations teams to ensure optimal service delivery and ongoing client satisfaction. An experienced operations leader with a client-centered approach, they are responsible for driving service excellence, profitability,...
