Host/Hostess

With a career at HMSHost, you really benefit We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Summary: The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager. Essential Functions:  Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards  Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times  Maintains and updates restaurant seating charts  Proper set up and maintenance of the Dining Room areas before serving  Assists with maintaining sufficient stock of roll up silverware for the incoming shift  Seats guests and advises them on menus and beverage choices based on required in-depth knowledge  Oversees the delivery and servicing of food and beverages  Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards  Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service  Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times  Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures  Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles) Minimum Qualifications, Knowledge, Skills, and Work Environment:  Customer service and cash handling experience preferred  Excellent organization skills  Ability to read and interpret restaurant’s seating chart  Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner  Ability to bend, twist, and stand to perform normal job functions  Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) BenefitsCompetitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits. Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and/or terminate a benefit plan at any time.