Pre-Service Scheduler I

Department:10336 Enterprise Revenue Cycle - Pre Service Scheduling Area 1Status:Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Monday-Friday 10:30 a.m. 7:00 p.m. Every other Saturday 7:30 a.m. - 4:00 p.m.Pay Range$21.45 - $32.20PRE-SERVICE SCHEDULER – REMOTEFull-time includes benefitsMonday-Friday 10:30 a.m. - 7:00 p.m. Every 5th Saturday 7:30 a.m. - 4:00 p.m.Position Requirements:High School Graduate.Typically requires 1 year of experience in health care insurance industry call center or customer service setting.Ability to problem solve in a high profile and high stress area working independently to set and meet deadlines and prioritize work.Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available.General computer knowledge.Must be able to comply with remote work standards.Must be able to sit the majority of the workday.May include intermittent light travel.Operates all equipment necessary to perform the job.This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the incumbent.Incumbent may be required to perform other related duties.Purpose: Ensures prompt courteous service to patients physicians physician office staff and participating hospital departments by providing accurate and expedient scheduling. Accurately collects analyzes and records demographic insurance/financial and clinical data from multiple sources and obtains other information necessary for scheduling and registration. Interview`s patients to accurately determine scheduling needs. Coordinates the scheduling of appointments for all outpatient diagnostic testing and procedures for Advocate Aurora Health to best meet the patient and department needs.Our Commitment to You:Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:CompensationBase compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performanceBenefits and morePaid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance ProgramAbout Advocate Health  is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names in Illinois; in the Carolinas, Georgia and Alabama; and in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.