Technical Training Program Manager

5 days ago

Queens, New York, United States Commonpoint Queens Full time
Program Manager, Technology Training, Workforce- Full Time

STATEMENT OF THE AGENCY:
Commonpoint is a non-profit, multi-service agency with flagship sites in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, with 80 additional sites throughout the community that provide a diverse array of programs and services to over 85,000 individuals. The mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through various social, educational, and recreational services that reach community members of all ages and backgrounds.
Department Overview: Commonpoint Adult Workforce Department is focused on the delivery of quality employment and training services to support equity of opportunity, that leads to economic self-sufficiency and mobility for community members. The Department works with industry partners to identify, develop, and procure high-quality training delivered directly to job seekers so that they can obtain the skills needed for jobs in high demand and provide wrap-around services to clients. The Department supports businesses in NYC by offering training opportunities for new and current employees and by sourcing candidates for job openings.   Position Overview: The Program Manager for Technology Training will be responsible for coordinating our Technology credential based and bridge training and providing support around job placement for graduates. This training is in partnership with Per Scholas. The Program Manager will work directly under our Senior Director of Vocational Trainings, as well as other vocational training staff. This person will be responsible for ensuring the success of our technology training programs by helping our adult and youth clients complete their training, gain employment within that sector, and retain employment.    The Technical Training Program Manager will:
  • Recruit youth and adults for technology training programs including Network Support, Cyber Security, Women in Tech, Girls Who Code, and Technology Bridge Training in two Queens sites (Elmhurst and Jamaica). 
  • Supervise all technology instructional staff including the Tech Bridge Instructor and Technology Teacher Assistant.
  • Organize and implement all professional development training for the program.
  • Track and ensure that the training program meets contractual/funding and organizational expectations on a weekly, monthly, quarterly and annual basis. 
  • Collaborate with our partner Per Scholas and the Adult Workforce team to recruit, screen, identify and enroll clients into each training cohort. A minimum of 20 clients are to be enrolled into each cohort for a goal of 100 learners to be served. 
  • Conduct recruitment sessions and info sessions for available trainings. 
  • Split time between our Elmhurst and Jamaica hubs. 
  • Ensure that learners receive access to our Benefits team, meals, and other wrap-around services.
  • Establish recruitment partners within the local community of Commonpoint's employment hub and Youth Opportunity     Hub. 
  • Streamline work readiness curriculum and coordinate work readiness workshops, industry specific career panels, information sessions, workshops and job search activities.
  • Work with job developers and Per Scholas to manage a range of internships and job placement opportunities. 
  • Work with employment coordinators to develop program activities and workshops to keep participants engaged during the career development and job placement process. 
  • Analyze current job market trends to inform decisions regarding the most valuable career development training to provide to young people with system-involved backgrounds and the most promising construction industries to direct them to through external partnerships, including training, internships and job placement opportunities. 
  • Ensure that all program referrals, progress notes, attendance, job placements are entered in the Salesforce. 
  • Attend all relevant meetings, training, workshops and outside events. 
  • Handle any appropriate responsibilities and functions as assigned.
  • Work with staff to ensure sufficient career readiness and professional development workshops are offered to participants. 

Qualifications and Requirements:
  • Bachelor's Degree Required 
  • 2-3 years of supervisory experience 
  • Minimum of 3-5 years workforce development, technology experience required.
  • Previous experience with program development and government and performance-based contract management required.
  • Demonstrated knowledge of educational/vocational, social service, and health/mental health programs
  • Strong assessment skills 
  • Ability to create and facilitate workshops and trainings 
  • Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for clients. 
  • Excellent verbal and written communications skills 

Salary: $60,000-$70,000

Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Dean Rogers at  drodgers@commonpoint.org. Please indicate "Technical Training Program Manager" in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

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