Credentialed Tax Expert
2 weeks ago
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Qualifications
Who You Are:
As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN). Bilingual (English/Spanish) communication skills (written & spoken) You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.What You Need:
Must have (or be willing to obtain) internet connection that meets Intuit Security criteria. Must be available to work a minimum of 20 hours per week, spread across three or more daysResponsibilities
What You Will Do:
In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World." You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $27.00 - $34.50, Colorado $25.70 - $32.80, Bay Area California $27.00 - $34.50, Southern California $27.00 - $34.50, Washington $27.00 - $34.50, Washington . $27.00 - $34.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
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