Claim Representative

5 days ago

multiple states us Donegal Insurance Group Full time

Company Overview Donegal Insurance Group  is an insurance holding company whose insurance subsidiaries offer personal and commercial property & casualty lines of insurance.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in:
  • Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA , our steady growth and successes have allowed us to establish a culture of which we're proud.
  • Check out our Glassdoor profile where our rating speaks for itself.
  • At Donegal, our values are founded on supporting the independent agency system, providing best-in-class service, and building relationships customers can trust.
  • By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being there when it matters most.
  • Job Summary Donegal Insurance Group has an opening for an Office Claim Representative to join our Property Unit.
  • This position would be ideally located in our Marietta, Pennsylvania office where we offer a flexible hybrid work environment.
  • We would also consider our office locations in Athens, GA, Glen Allen, VA, or Albuquerque, NM.  We are open to remote work candidates based on experience.
  • Located in Marietta, Pennsylvania along the Susquehanna River in beautiful Lancaster County, our claims operations offer a great career and development opportunity, an engaging team dynamic and office environment.
  • Position in Marietta and our other office locations have the best in claims technology and automation, as well as the opportunity for workplace flexibility.
  • The  Claim Representative  will have a minimum of 1 to 5 years of experience in the insurance industry.
  • This opportunity provides a broad depth of experience as the candidate will be handling a variety of property claims.
  • The ideal candidate will have a proven track record of handling claims.
  • Knowledge of Claim Handling System (Guidewire ClaimCenter a plus) and Property estimating software is a plus.
  • If you are a top notch claims professional, you owe it to yourself to have a conversation with Donegal.
  • Responsibilities and Duties Interact with our customers through phone, text, and email to gather and investigate claim facts, collecting data and documentation on all assigned claims.
  • Evaluate coverage and estimate damage for our customer in order to settle claims fairly and in a timely manner.
  • Manage the claim file and any involvement by vendors, experts, and Independent Adjusters.
  • Work with Personal and Commercial Underwriting to identify any risk related issues.
  • Maintain good relationships with agents, policyholders, and all company personnel.
Qualifications and Skills Bachelor's Degree with a background in insurance or equivalent experience Minimum of 1-5 years of experience handling personal and commercial property claims Experience using Estimating Software – Symbility preferred Starting Pay:
  •  The pay range for this position is $60,000 to $85,000 annually.
  • The specific offer will vary based on an applicant's education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications.
  • The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience.
  • The pay range may also be adjusted based on an applicant's geographic location.
  • The base pay is just one component of Donegal's total compensation package for employees.
  • This role may also be eligible to participate in a discretionary annual incentive program.
  • The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
  • Ongoing applications are being accepted.
To apply, please submit your resume and online application Competitive Benefits Package Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:
  • Medical, Dental, and Vision Coverage : Available to you and your dependents.
Coverage begins the first of the month after start date. 401(k) with the first 3% matched at 100% :
  • the next 6% is matched at 50% Paid Time Off : Paid vacation, sick days, paid holidays, & bereavement days Career Development : Including college partnership discounts and industry designation(s) reimbursements Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP).
  • Learn more about our full benefit offerings by visiting our Benefits page.
  • Who We Are Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 21 states and across several regions of the U.S.
  • In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.
Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in:
  • Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA , our steady growth and successes have allowed us to establish a culture of which we're proud.
Check out our Glassdoor profile where our rating speaks for itself:
  • By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most. .
  • Work Arrangement With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening.
  • For a position not requiring an onsite expectation at one of our offices, the ideal candidate must live within our Donegal footprint.
Current approved states are:
  • AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV . (Please note, this list is subject to change without notice.) E-Verify Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah .
If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:
  • Notice of E-Verify Participation Poster (English and Spanish) Right to Work Poster (English and Spanish) Powered by JazzHR

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