QC Specialist, AML/BSA Compliance

Job Description Job Summary The Quality Control Specialist performs Quality Control (QC) reviews for the AML/BSA Compliance functions and/or related processes, by providing formalized assessments and reporting of findings to the Department Management and communicates subsequent work item repairs to applicable Compliance team members. The QC Specialist will be responsible for performing QC on workstreams such as FIU Investigations, High Risk Reviews, FIU Alerts, etc) and provide guidance/coaching to team members to ensure adherence to procedures and increase quality performance. Job Duties and Responsibilities Performs QC reviews of various AML/BSA functions, including but not limited to, FIU Investigations/SARs, AML Alerts, Customer Risk HRC and IHR reviews, to determine if the review and research were conducted in accordance with quality standards and timeframes set for within established procedures, policies, and regulatory requirements. Performs QC reviews on a targeted basis across various business-as-usual processes and special projects, working closely with Bank personnel. Assists the Quality Assurance Manager in assessing quality of case investigations; support quality control of investigative documentation by reviewing SAR and No SAR decisions through a specified number of quality control reviews by managing the work queue. Assists in ensuring the quality control standards and technical aspects of SAR filings are compliant with regulatory guidelines. Evaluates Customer Risk Specialists decisions for quality and content utilized to document and support case reviews. Assists with maintaining Department logs, as defined by Management, to monitor the production of workflow metrics and ensure cases are completed within the specified time as defined within policy and procedures. Evaluates BSA Investigators' decisions for quality and content utilized to document and support case reviews. Reviews SAR's submitted by BSA Investigators to ensure reports and accurate and complete before filing with FinCEN. Follows controls to ensure that case disposition findings have been discussed with the analyst responsible for the review to motivate development. Works closely with the Quality Assurance Manager to develop and recommend methods to enhance quality for AML/BSA compliance teams. Provides training, coaching, and mentoring to production teams based on case reviews results. "Provides feedback to both Management and AML/BSA Compliance teams on the results of the QC reviews to ensure team members follow policies and procedures, while ensuring quality and efficiency of production. Works closely with the QA Manager to develop and recommend methods to enhance quality and efficiency of QC/QA reviews. Assist with maintaining/auditing any QC logs, as defined by Management, to monitor the production of workflow metrics and ensure QC cases are completed within the specified time as defined within policy and procedures." Works closely with the QA Manager to develop and recommend methods to enhance quality and efficiency of QC/QA reviews. Assists with maintaining/auditing any QC logs, as defined by Management, to monitor the production of workflow metrics and ensures QC cases are completed within the specified time as defined within policy and procedures. Maintains and disseminates up-to-date information pertaining to the requirements of Synovus policies and procedures as well as the requirements of regulatory agencies. Responsible for assisting with any assigned special projects which may include, but are not limited to, assisting with monthly reporting, audit/exam requests and/or first line of defense testing. "Establishes working relationships with key business partners across all lines of business " Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer supporting diversity in the workplace Shift First Alternate Location Remote - SC - SC083, Remote - TN - TN050, Remote - NC - NC013, Remote - GA - GA470, Remote - AL - AL122 Minimum Requirements Minimum Education: Bachelor's degree Finance, Accounting, Business Administration, Criminal Justice, related studies or equivalent experience Minimum Experience: 5 or more years of related experience and/or training; or equivalent combination of education and experience, with emphasis on investigation experience, preferably in security, fraud, anti-money laundering. Hands-on experience in executing QA/QC, audit, or compliance testing programs. Regulatory compliance experience including support of policy and procedure reviews/updates, fulfilling regulatory agency and/or law enforcement requests, reviewing suspicious activity, interpreting OFAC sanctions risk, and customer due diligence. Required Knowledge, Skills, & Abilities: Ability to prioritize multiple tasks with multiple internal units and make appropriate decisions while ensuring regulatory obligations are met in a timely manner. Ability to analyze business situations, identify problems or concerns, determine applicable scenarios, and choose the appropriate solution to the problem Strong critical thinking and analytical skills, as well as excellent verbal and written communication skills. Proficiency using Microsoft Office software products and automated monitoring systems. Ability to work both independently and cohesively with others. Sound knowledge of the Bank Secrecy Act (including the USA PATRIOT Act), Anti-Money Laundering, OFAC sanctions and other AML laws and regulations. Additional Information Preferred Knowledge, Skills, & Abilities: Certified Anti Money Laundering Specialist (CAMS) preferred but not required.