Head of Commercial AI

OUR BUSINESS: Unilever’s Wellbeing Collective Group (WBC) holds the company’s functional nutrition brands and the portfolio of brands that includes Equilibra (Italy) and US acquired brands Olly, LiquidIV, Nutrafol, SmartyPants, Welly and Onnit. Each brand is completely unique and focused on giving consumers superior experiences within their respective spaces and target segments. We are committed to continue growing this strategic business for Unilever through a series of acquisitions and international expansion of acquired brands through Unilever’s scale and network in the markets. We work in an agile, fast-moving environment, collaboratively within the team and with our Unilever colleagues around the world. We work in a project based networked way where everyone needs to be able to take a step back and think strategically as well as rolling up their sleeves and get their hands dirty, to be entrepreneurial and experiment as well as bringing in the best of Unilever and work the structures of a large company, to take charge and lead as well as follow and support others. Job ResponsiblitiesThe Head of Commercial AI will drive the AI strategy for the Wellbeing Collective—spanning brands such as Liquid , Nutrafol, OLLY, SmartyPants, Onnit, and others—by defining and delivering scalable, high‑impact AI capabilities across the commercial ecosystem. This role partners closely with commercial leaders, including eCommerce, Media, Sales, Marketing, and Finance, to shape the enterprise AI roadmap and ensure AI is embedded into core decision‑making and operating models. Responsibilities include identifying and implementing AI solutions across pricing, promotion optimization, analytics, forecasting, media and creative generation, and sales productivity, working with SMEs to define benchmarks and best practices. The role leads cross‑functional sprint teams to prototype, pilot, and scale meaningful AI use cases, while managing a structured experimentation roadmap with robust hypothesis design and outcome measurement. Additional responsibilities include overseeing vendor assessments and build‑vs‑buy evaluations, guiding procurement and technical due diligence, establishing governance frameworks for safe and responsible AI adoption, and managing global tooling, localization, and market activation. This role will also define and track KPIs to measure AI‑driven value creation, including revenue, margin, productivity, and operational efficiency outcomes.Architect and optimize workflows leveraging cutting‑edge AI and automation technologies (Gumloop, ChatGPT Agent Builder, Microsoft Copilot, and internal Unilever platforms) Deploy, maintain, and optimize AI workflow software across the organization, ensuring seamless integration with existing Unilever systems and processes.Drive measurable business outcomes by championing AI solutions for revenue growth, margin enhancement, and cost reduction across key commercial functions.Shape the organizational transformation required to scale AI—upskilling talent, redesigning processes, and establishing adoption mechanisms. Leadership through collaboration & going further together.Develop and deliver enterprise-wide AI education programs, including prompt engineering best practices, team-specific training, and leadership enablement.Maintain a strong portfolio of prioritized AI use cases, ensuring rapid testing, structured evaluation, and strategic scaling.Act as the connective tissue between central teams and operating companies to ensure alignment, co-creation, and shared success.Implement robust frameworks for data integrity, model safety, compliance, and ethical use of AI technologies.Build strategic partnerships with leading AI providers, startups, consultancies, and academic institutions.Required QualificationsAn AI leader with deep understanding of commercial use cases and the ability to translate emerging technologies into tangible business impact. Combination of visionary and doer.Expert in AI prompt engineering, workflow automation, and deploying agent-based systems.Proven track record leading cross-functional teams through rapid experimentation, sprint development, and scaled deployment.Strong background in CPG, ecommerce, or digitally native brands, with experience shaping pricing, promotion, innovation, category, and marketing strategies using data and AI.Exceptional communicator capable of educating and influencing senior stakeholders and large commercial organizations.Comfortable navigating ambiguity, simplifying complexity, and driving organizational change in large, matrixed environments.Curious, execution-focused, and energized by building new capabilities from zero to one—and then scaling them globally.Strong business judgment with the ability to balance speed, governance, and strategic priority.Bachelor's degree.Pay: The pay range for this position is $141,680 to $212,520. Unilever takes into consideration a wide range of factors that areutilizedin making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. Bonus: This position is bonus eligible. Long-Term Incentive (LTI): This position is LTI eligible. Benefits: Unilever employees are eligible toparticipatein our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Anycoveragesfor health insurance and retirement benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents. ------------------------------------At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is IllegalEmployment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.#LI-Remote