Assistant Manager

General Job Information JOB SUMMARY For the past decade, the District of Columbia Public Library (DCPL) system has been undergoing an aggressive transformation to modernize its facilities and set the strategic direction for 21st century public library services in the District of Columbia. DCPL’s physical campus includes 25 neighborhood libraries and the newly modernized Martin Luther King, Jr. Memorial (Central) Library.DCPL’s goal is for all District residents, regardless of income, educational attainment or geographic area, to have the opportunity to grow, excel and become successful contributors to their communities and society. As such, the Library is committed to introducing new programs and services and customizing its offerings to better serve each neighborhood – particularly in ways that help those who need it the most. The DC Public Library is seeking Assistant Managers to assist with overseeing the day to day operations of Neighborhood branch libraries as well as the central downtown library, MLK (Martin Luther King Branch Library). The Assistant Managers will work with staff throughout the Library, vendors and outside organizations to implement programs and services that have system wide value. Under the direction of the Branch Manager, the Assistant Manager will assist in building and implementing programs and services that support the library’s overall goals. The Assistant Manager will help ensure that every resident will have a consistently excellent experience in every interaction they have with the library in person or online.A MESSAGE FROM THE CHIEF OF PUBLIC SERVICES DUTIES AND RESPONSIBILITIES Oversee and implement programs and services that support the library’s overall goalsPlans, directs, and coordinate, through management level staff, the work plan for assigned functionsCoordinate and oversee the day-to-day workflow of subordinate staff in the department.Oversee caseload for subordinate staff. Provides regular feedback and evaluation to staffAssigns projects and programmatic areas of responsibility; provide direction and supervision on key projectsAssess and monitor workload, administrative and support systems, and internal reporting relationships Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff trainingWork with employees to correct deficiencies; implement discipline and termination procedures.May hire and train new staff or assist supervisor with this process.Assist Manager with employment actions, including performance reviews, discipline and termination of employees in accordance with policy.Monitor departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.Assist with data management and management of community resource information. Manage inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts.Manage conflicts and resolves complaints about or within the department. Liaise between managers, customers and employees; help create and foster a respectful and inclusive team environment.May fill in for Supervisor in times of absence. Make executive decisions, hold meetings and provide accountability.Perform other related duties as assigned.A Master’s degree from an accredited college or university inLibrary Science, Education, Social Work, Community Engagement/Development or related plus a minimum of two (2) years of experience in managing the operations of a department and/or organization. Experience working in an urban public library providing oversight and delivering innovative services within a central library environment or diverse urban environment preferred or at least 1 year of specialized experience at the next lower grade level. Experience In addition, the following is required:Comprehensive knowledge of principles and practices of program development, supervision, public administration, operations, services, and activities including the organization, functions, and problems.Knowledge of documentation, evaluation, measurement and accountability practicesExperience working with a diverse, urban populationSkill in planning, organizing, coordinating the work of lower level staffSkill in establish and maintain effective working relationships with those contacted in the course of work.Skill and ability to communicate effectively, both orally and in writing, to report facts accurately in a concise, logically, and objective manner.Excellent organizational skills and attention to detail.RESIDENCY REQUIREMENTA person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 950) who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.GENERAL SUITABILITY SCREENING This position is subject to general suitability screening; verification of employment history, reference checks and degree/license, as applicable. The appointee to the position may be offered employment contingent upon receipt of a satisfactory general suitability screening.ENHANCED SUITABILITY SCREENINGThe position for which the individual is applying has been identified and designated as requiring enhanced suitability screening; If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and the appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening.EMPLOYMENT BENEFITS Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.LICENSES AND CERTIFICATIONSNoneWORKING CONDITIONS / ENVIRONMENT The work is performed in an office setting.OTHER SIGNIFICANT FACTORS Duration of Appointment: Management Supervisory Service (MSS). MSS At-Will Statement: Positions in the Management Supervisory Service (MSS) serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.Collective Bargaining Unit: This position is not covered under a collective bargaining agreement.Promotion Potential – NoneAppointed Salary - The selected incumbent will be appointed at the appropriate salary rate of an MSS 12 based on the DPM's guidelines.Budgeted Salary - This position is budgeted for a minimum salary of $86,533 to a maximum salary of $97,000.NOTE: We appreciate every applicant’s interest. However, only those who meet the qualifications and are considered by the hiring committee or interview panel will be contacted for the next steps in the recruitment process.IMPORTANT: All District government agencies must go through a waiver process through the Office of the City Administrator (OCA) for final approval before a candidate may officially start employment.EQUAL EMPLOYMENT OPPORTUNITY The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.